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Customer service representative

Company: Careerbuilder-US
Location: Morrow
Posted on: June 25, 2022

Job Description:

- Must have a dedicated office space that will allow employee to have all working shifts void of interruption from family members, pets, personal phone calls, etc. The environment should mimic the in-office environment and experience for the customer contacts. - Must have reliable high-speed internet connection (validated by a copy of a current internet bill with internet specifications). - Minimum speed requirement of 25/25 mbps. - Router with a spare ethernet port to connect to the PC near the workspace. o Hard wired connection required o Cannot use wi-fi - Each candidate must use their cellular device as a token and need to validate whether they have an android or iPhone. - May have to be on camera while they are working. Job Requirements:

  • Handle incoming customer service calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Customer service with all customer interactions

Keywords: Careerbuilder-US, Atlanta , Customer service representative, Other , Morrow, Georgia

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