Strategic Account Executive

Company: Palladin Consulting, LLC DBA Palladin Technologies
Location: Atlanta
Posted on: May 16, 2022

Job Description:

Job DescriptionPart Art, Part Science, All Salesforce!Palladin Technologies is a rapidly-growing Salesforce consulting firm based out of Atlanta with customers across North America. An aptitude for problem-solving, critical thinking, focus on client satisfaction, and desire to be a crucial part of our explosive growth are some of the ingredients of the successful candidate.We are looking for a Strategic Account Executive to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales.As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you.Ultimately, you should be responsible for achieving sales quota and strategic account targets.Responsibilities• Manage our key accounts portfolio• Achieve assigned strategic account objectives• Establish strong, long-term client relationships• Communicate with major clients on a regular basis and respond to specific queries• Suggest solutions and innovative ideas to meet client needs• Handle complaints and problems in a timely and effective manner• Act as the liaison between key customers and internal teams• Identify and approach new potential strategic customers• Monitor sales performance metrics• Prepare monthly, quarterly and annual reports and forecastsRequirements and skills• Proven work experience as a Strategic account manager or Key account manager• Solid sales experience in B2B environment• Hands on experience with CRM software and Account management systems, specifically Salesforce• Understanding of sales performance metrics• An ability to address customer requests in a timely manner• Excellent communication and interpersonal skills with an aptitude for building strong client relationships• Strong negotiation skills with a problem-solving attitude• Availability to travel as needed• BSc degree in Sales, Business Administration or relevant field• Adheres to Palladin's project methodology, while contributing to continuous process improvement.• Leverages and adds to Palladin's library of Best Practice and Success toolkits.• This is a remote position with location preference of Atlanta, GA metro area. The candidate may travel to client

Keywords: Palladin Consulting, LLC DBA Palladin Technologies, Atlanta , Strategic Account Executive, Other , Atlanta, Georgia