Lead UX Researcher, Square Staff
Company: Square
Location: Atlanta
Posted on: May 16, 2022
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Job Description:
Since we first opened our doors in 2009, the world of commerce
has evolved immensely - and so has Square. After enabling anyone to
take a payment and never miss a sale, we saw sellers stymied by
disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated,
omnichannel solutions - to help sellers sell online, manage
inventory, run a busy kitchen, book appointments, engage loyal
buyers, and hire and pay staff. And across it all, we've embedded
financial services tools at the point of sale, so merchants can
access a business loan and manage their cash flow all in one
place.
Today, we're a partner to sellers of all sizes - large,
enterprise-scale businesses with complex commerce operations,
sellers just starting out, as well as merchants who began selling
with Square and have grown larger over time. As our sellers scale,
so do our solutions. We all grow together.
There is a massive opportunity in front of us. We're building a
business that is big, meaningful, and lasting. And we are helping
sellers around the world do the same.
Square Staff represents our ability to provide a comprehensive
solution; including Square Payroll, Time-Cards, Scheduling, Staff
messaging, and beyond. We envision a more fair financial system,
one in which everyone has access. Where sellers can start small,
but hold large ambitions. Where sellers can take their first
payment, make their first hire, and support the needs of their
growing teams.
As a Lead UX Researcher, you'll lead research that influences
strategic decisions that alleviate our seller's biggest pain
points.. We know we can only build remarkable products if we have
empathy for our customers' lives first and that's where you come
in. You'll help connect Square with the sellers we serve - learning
from their unique stories and challenges as a small business owner.
You'll be embedded into a collaborative team of product managers,
product designers, data analysts, and product marketers as the
voice of our sellers. You'll guide and inspire the team by
delivering research that uncovers meaningful insights. You'll
report into the head of design and be a part of a community of
researchers across Square where you can grow in your craft.
You Will
This is a remote friendly position.
We're working to build a more inclusive economy where our customers
have equal access to opportunity, and we strive to live by these
same values in building our workplace. Block is a proud equal
opportunity employer. We work hard to evaluate all employees and
job applicants consistently, without regard to race, color,
religion, gender, national origin, age, disability, pregnancy,
gender expression or identity, sexual orientation, citizenship, or
any other legally protected class.
We believe in being fair, and are committed to an inclusive
interview experience, including providing reasonable accommodations
to disabled applicants throughout the recruitment process. We
encourage applicants to share any needed accommodations with their
recruiter, who will treat these requests as confidentially as
possible. Want to learn more about what we're doing to build a
workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal
histories for employment on our team, and always assess candidates
on an individualized basis.
Perks
We want you to be well and thrive. Our global benefits package
includes:
Block, Inc. (NYSE: SQ) is a global technology company with a focus
on financial services. Made up of Square, Cash App, Spiral, TIDAL,
and TBD54566975, we build tools to help more people access the
economy. Square helps sellers run and grow their businesses with
its integrated ecosystem of commerce solutions, business software,
and banking services. With Cash App, anyone can easily send, spend,
or invest their money in stocks or Bitcoin. Spiral (formerly Square
Crypto) builds and funds free, open-source Bitcoin projects.
Artists use TIDAL to help them succeed as entrepreneurs and connect
more deeply with fans. TBD54566975 is building an open developer
platform to make it easier to access Bitcoin and other blockchain
technologies without having to go through an institution.
Keywords: Square, Atlanta , Lead UX Researcher, Square Staff, Other , Atlanta, Georgia
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