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Bilingual Customer Service Representative

Company: RemX
Location: Atlanta
Posted on: May 16, 2022

Job Description:

RemX Specialty Staffing is looking for Bilingual Customer Service Representatives for our growing client in Sandy Springs/Roswell. This is a Temp to Hire opportunity. -
Hours: -10am - 7pm Monday - FridayPay: $18/hr
Primary responsibilities--- Answer inbound calls to answer general questions as well as assist customers currently in the application process--- Respond to digital communications via email, text, chat--- Follow defined procedures to process loan applications
Requirements--- Prior experience handling calls in a contact center--- Excellent tone of voice--- Familiarity with quality assurance--- Listening skills & ability to display empathy towards our customers--- Well-spoken and able to professionally respond to customers in writing--- Detail oriented and able to follow procedures involving multiple systems--- Well versed in Microsoft applications - primarily word, excel, outlook

Keywords: RemX, Atlanta , Bilingual Customer Service Representative, Other , Atlanta, Georgia

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