Desktop Support Specialist
Company: LevelUp -
Posted on: January 16, 2022
LevelUp Squared is seeking a Desktop Support Specialist that
will be responsible for troubleshooting hardware, software, and
networking issues for the company.
- Serve as the initial contact for reporting of technical issues
and answering questions regarding software/hardware/network
- Accurately diagnose and resolve technical issues.
- Effectively escalate issues to the appropriate resources when
- Clearly and thoroughly document requests for assistance in our
ticket management system, and track incidents through to
- Ability to prioritize work and exercise good judgement while
managing multiple tasks.
- At least 4 years experience in a technical support or helpdesk
- Proficiency with current Windows OS.
- Experience with Active Directory and Exchange
- Experience with O365 Administration and Troubleshooting
- Knowledge and experience supporting, troubleshooting and
configuring PC Hardware
- End-User desktop support, mobile device support, email support,
Please apply to get more details!
Keywords: LevelUp -, Atlanta , Desktop Support Specialist, Other , Norcross, Georgia
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