Spa Front Desk

Company: Elaine Sterling Institute
Location: Atlanta
Posted on: November 22, 2021

Job Description:

Greet and welcome spa guests and assure an excellent first and lasting impression. Oversee and maintain the spa boutique and assure beautiful presentation and profitability. Reserve spa treatments and services professionally. Have a strong understanding of the services and products offered. Know products, communicate benefits, explain and schedule treatments and services effectively. Coordinate work activities and guest flow within the spa.

• Experience in front line guest service
• High school diploma or equivalent
• Basic computer skills and aptitude for mastering the spa software
• Exceptional selling abilities and experience
• Superior retailing expertise and ability to add on and upgrade services with proven track record
• Flexible schedule
• Professional image with gracious, warm, and genuine personality
• General skin care and beauty industry knowledge
• Good organizational skills and follow through
• Able to multi-task and improvise on the spur of the moment
• Assists with stocking and maintaining the spa boutique
• Assists with inventory management and other organizational tasks
• Maintains a beautiful physical environment within the reception & relaxation areas
• Facilitates effective workflow for Instructor staff and students
• Attends and participates in all general and team meetings
• Participates in all aspects of marketing/special events planning and execution
• Mentors/trains new team members to help them grow
• Ability to communicate with guests*Job Type: Full-timeBenefits:
  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Disability Insurance
  • Employee Discount
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision InsuranceSchedule:
    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Night shift
    • WeekendsExperience:
      • Retail Sales: 3 years (Required)
      • Customer Service: 3 years (Required)
      • Cash Handling: 3 years (Required)Education:
        • Associate (Preferred)Work Location:
          • One locationCommunication method(s) used:
            • Email
            • Phone
            • In personThis Job Is Ideal for Someone Who Is:
              • Dependable -- more reliable than spontaneous
              • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
              • Autonomous/Independent -- enjoys working with little directionCompany's website:
                • Elaine Sterling InstituteCompany's Facebook page:
                  • Elaine Sterling InstituteBenefit Conditions:
                    • Waiting period may apply
                    • Only full-time employees eligibleWork Remotely:
                      • No

Keywords: Elaine Sterling Institute, Atlanta , Spa Front Desk, Other , Atlanta, Georgia