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Operations Process Manager

Company: TMI Holdings, Inc.
Location: Atlanta
Posted on: September 16, 2021

Job Description:

Oversee the daily securities and financial processing activities for a multi-product financial services company.

Identify, build, and implement solutions to improve business processes in order enhance throughput, accountability, audit & control, reporting, and management visibility

Overall program/project management of all approved strategic initiatives including but not limited to project planning, identifying /managing dependencies, issue management and risk mitigation.

Deploy staff and manage projects by prioritizing customer, employee, and organization requirements

Maintain and monitor staffing levels, knowledge-skills-attributes (KSA), expectations and motivation to fulfill organizational requirements.

Drive performance measures for the operation (including a consideration of efficiency versus effectiveness), often in the form of reports and dashboards convenient for review of high-level key indicators

Lead and manage projects that enhance operational processes and procedures, expand product services through coordination with business line managers, IT, and vendors.

Fosters a diverse and inclusive workplace.

Other duties as needed.

Self-motivated and dependable; adaptable and proactive; leadership capabilities

Ability to work under pressure and adjust to unpredictable work volume

Excellent verbal and written communication skills

Good problem-solving skills

Proficiency with Microsoft Office products database tools, reports, and queries in SQL, Access, and other database platforms

Knowledge of securities industry and transfer agent regulations

Prior experience with custody operations and or investment operations

Experience working with Salesforce including custom objects/fields, workflow, permission sets, reporting and dashboards

Prior knowledge of the Advantage, TNET and Corporate Universe systems a plus, but not required

Keywords: TMI Holdings, Inc., Atlanta , Operations Process Manager, Other , Atlanta, Georgia

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