Operations Process Manager
Company: TMI Holdings, Inc.
Posted on: September 16, 2021
Oversee the daily securities and financial processing activities
for a multi-product financial services company.
Identify, build, and implement solutions to improve business
processes in order enhance throughput, accountability, audit &
control, reporting, and management visibility
Overall program/project management of all approved strategic
initiatives including but not limited to project planning,
identifying /managing dependencies, issue management and risk
Deploy staff and manage projects by prioritizing customer,
employee, and organization requirements
Maintain and monitor staffing levels, knowledge-skills-attributes
(KSA), expectations and motivation to fulfill organizational
Drive performance measures for the operation (including a
consideration of efficiency versus effectiveness), often in the
form of reports and dashboards convenient for review of high-level
Lead and manage projects that enhance operational processes and
procedures, expand product services through coordination with
business line managers, IT, and vendors.
Fosters a diverse and inclusive workplace.
Other duties as needed.
Self-motivated and dependable; adaptable and proactive; leadership
Ability to work under pressure and adjust to unpredictable work
Excellent verbal and written communication skills
Good problem-solving skills
Proficiency with Microsoft Office products database tools, reports,
and queries in SQL, Access, and other database platforms
Knowledge of securities industry and transfer agent regulations
Prior experience with custody operations and or investment
Experience working with Salesforce including custom objects/fields,
workflow, permission sets, reporting and dashboards
Prior knowledge of the Advantage, TNET and Corporate Universe
systems a plus, but not required
Keywords: TMI Holdings, Inc., Atlanta , Operations Process Manager, Other , Atlanta, Georgia
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