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AR Supervisor

Company: Insight Global Parent
Location: Atlanta
Posted on: September 17, 2021

Job Description:

The Accounts Receivable Manager manages the accounts receivable functions to maximize cash flow and reduce DSOs while maintaining and improving internal and external customer relations. This role oversees an accounts receivable team to support and drive timely payments, resolution of late payments, and will assist in evaluating, creating, and implementing changes to improve departmental policies, procedures and controls to systems and processes. This is including but not limited to the strategic goals of the revenue cycle process such as the collection of customer invoices and maintenance of cash receipts and cash reconciliation. The ideal candidate has a passion for innovation, development of team members, and relationship building both internally and externally with our customers- they will go the extra mile to make sure their customers and the team are happy and productive.

Supervise staff and monitor staff productivity including the evaluation of employee performance. Ensure team members always know where they stand towards performance against expectations.

Address and respond to escalated customer inquiries and provide a high level of customer service

Provide internal and external customer reporting based on requirements

Analyze payment exceptions and work with customers and management to increase auto-application of payments

Review and monitor accounts receivable transactions to ensure accuracy, completeness, and timeliness

Seek out opportunities for efficiencies through process, people, and/or technology

Interviews, hire, and trains new staff in the department

Contribute to and align with the strategic goals of the company

Bachelors Degree

3-5 years of experience in Accounts Receivable/ Collections/ Cash Reconciliation

1-2 years in leadership/ managing people

Strong knowledge of Microsoft Excel (specifically pivot tables and vlookups)

Ability to exhibit composure, patience, and confidence when facing difficult situations

Excellent verbal and written communication skills

High Radius Cash Application, High Radius Deductions, or High Radius Collections is preferred

Great Plains, and/or Erecruit/Bullhorn middle office software experience preferred

Staffing Industry experience is a plus

Keywords: Insight Global Parent, Atlanta , AR Supervisor, Other , Atlanta, Georgia

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