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Digital Engagement Platform Manager

Company: Westrock Shared Services, LLC
Location: Atlanta
Posted on: September 16, 2021

Job Description:

Identify needs of the digital audiences (both external and internal), understand current state of digital channels and develop the ideal future state of content management platforms

Build multi-year platform roadmaps and direct development partners to manage development lifecycle

Manage internal stakeholders to ensure accurate and optimized content while developing a governance model to ensure long-term content management

Monitor, report and improve site performance including site search, quality assurance and accessibility including adherence to legal/regulatory requirements

Manage electronic ticketing platform to handle inbound site update requests

Participate in regular analytics reviews and provide input on success metrics to maximize user-experience (UX) and platform content effectiveness using a mix of rear-facing analysis and forward-facing hypothesis development

Partner with I.T. to develop best in-class-UX on WestRock-owned channels

Build out page templates for 100s of items offered

Experience working within SiteCore

Experience working for a manufacturing company
Bachelor Degree

2-5 years of content management experience, working for a large company

Experience building out page templates and processing multiple inputs

Experience working with enterprise content management systems (such as Sitecore, Sharepoint Adobe Experience Manager, etc)

Keywords: Westrock Shared Services, LLC, Atlanta , Digital Engagement Platform Manager, Other , Atlanta, Georgia

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