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Phlebotomy Patient Outreach Services Specialist - Lab Outreach

Company: WellStar Health Systems
Location: Austell
Posted on: June 12, 2021

Job Description:

**Overview**

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar,our mission is simple, yet powerful:to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

**Responsibilities**

The **Patient Outreach Services Specialist** performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system Insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems Insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all Customer Service problems and issues at assigned IOP and PSC location; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment; and other duties as assigned.

**Qualifications**

**Required Minimum Education**

+ High School Diploma or GED

+ Phlebotomy certification preferred, but not required

**Required Minimum Experience**

+ At least 1 year of previous computer skills required and/or completed WellStar Lab Outreach externship

+ At least 1 year of Customer Service experience required and/or completed WellStar Lab Outreach externship

+ At least 1 year of previous phlebotomy and specimen processing experience required and/or completed WellStar Lab Outreach externship

**Required Minimum Skills**

+ Requires excellent Customer Service skills; must be able to demonstrate use of correct grammatical English; requires efficient and accurate computer skills

+ Must be able to work and maintain professional demeanor under stressful conditions

+ Requires efficient multi-tasking and organizational skills; must be able to gracefully maintain composure in difficult situations

**Connect With Us!**

Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the "100 Best Companies to Work For". Step up to your potential. Find out more and apply today.

WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.

**Job ID** _2021-61966_

**Position Type** _Full-Time_

**Department** _Lab Outreach_

**Facility** _WellStar Cobb Hospital_

**Category** _Allied Health_

**City** _Austell_

**Shift** _Days_

**State** _Georgia_

Keywords: WellStar Health Systems, Atlanta , Phlebotomy Patient Outreach Services Specialist - Lab Outreach, Other , Austell, Georgia

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