Company: Republic Finance, LLC
Posted on: June 13, 2021
Overview & Responsibilities As a Consumer Loan Specialist, you
will go through an on-the-job training program to enhance skills
and encourage internal advancement. Your primary responsibility is
to ensure a positive total customer experience while originating
consumer loans, completing loan applications, developing strong
customer relationships and meeting sales goals. Keys to success
include a professional demeanor, outgoing/positive attitude,
reliable and excellent oral and written communication skills.
Republic Finance is known for our outstanding customer service, and
we are looking for individuals that are career driven and are
interested in making an impact in the communities we serve. Our
core values are focused on the people element of the business, so
we are hoping to find like-minded individuals to contribute to our
shared success. Come be a part of a remarkable team with a growing
company that is always striving to improve the customer experience!
Typical base pay for a Consumer Loan Specialist is $25,500 to
$27,000 with an uncapped monthly bonus opportunity. Job
responsibilities are as follows: Actively seeks opportunities to
originate new loan business with new and existing customers.
Evaluates customer needs to recommend the best consumer loan and
voluntary product solutions. Completes loan applications, proposals
and offers for new borrowers and follows up with pending
applicants. Assists potential borrowers by explaining the loan
process, answering questions regarding loan products and loan
processing. Takes ownership of customer concerns and works with
management to formulate and execute strategies for potential
problem loans. Closes loans, assembles loan folders, and breaks
down files as well as other miscellaneous tasks. Consistently meets
or exceeds loan goals. Responsible for day-to-day servicing of an
ever-growing, complex consumer loan portfolio. Applies analytical
skills to quickly and efficiently resolve any customer issues.
Processes insurance claims, follow-ups and payments daily and
maintains insurance log. Provides excellent customer care through
daily transactions, customer inquiries and problem resolution.
Answers incoming phone calls; checks branch's voicemail.
Effectively builds trust with customers and internal staff by
embodying and demonstrating the philosophy of the organization,
including core values, company policies, operational procedures and
compliance. Requirements High school diploma or equivalent. Minimum
of 1 year of sales experience (i.e., retail sales, goal-oriented or
incentive based). Creative problem solving, analytical decision
making, organization and time management skills. Professional
demeanor, positive attitude, strong communication and customer
relations skills are a must. Ability to work in a high-performing,
fast-paced, goal-oriented, team environment. Must be able to
successfully navigate priorities while paying close attention to
details. Basic computer skills and familiarity with Windows &
Microsoft Office. Must meet our acceptable standards for criminal
background history, credit history and pass a pre-employment drug
screen. Must be able to meet the eligibility requirements for
insurance licensing in order to sell voluntary insurance products.
Eligibility is based on a criminal background check conducted by
the state's department of insurance. Benefits We offer a
competitive compensation and benefits package including:
Health/Dental/Vision Paid Time Off (PTO) 401 (K) and employer match
Company provided Life Insurance & Long Term Disability Additional
benefits with Republic include: Regular drawings for sports tickets
Employee of the Month Program Philanthropic support for charities
such as Juvenile Diabetes Research Foundation and the American
Cancer Society Professional offices with a friendly team
environment Monthly incentive bonus pay Republic Finance, LLC is an
Equal Opportunity Employer and does not discriminate on the basis
of race, sex, color, religion, national origin, age disability or
veteran status in employment opportunities and benefits. Republic
Finance, LLC maintains a Drug-Free Workplace.
Keywords: Republic Finance, LLC, Atlanta , Customer Service, Other , Rockmart, Georgia
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