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DevOps Engineer

Company: InComm
Location: Atlanta
Posted on: June 12, 2021

Job Description:


When you think of InComm Payments, think of Innovative Payments Technology. We were founded 25 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 2,500 employees in 30 countries around the world. We own over 386 global technical patents and a network that includes over 500,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

Inside InComm from InComm on Vimeo.

About This Opportunity

You are someone who, when asked to do the impossible, responds with a grin - "Bring it on!" You want a job, not because it is easy, but because you get to drive real transformational change. You are passionate about identifying, communicating, and reducing risk. For you, site reliability is a passion and not just a job.

The DevOps Engineer oversees our exciting E-Commerce branded platforms, where customers can purchase our products online and receive them physically or digitally as part of our Operations team. The DevOps Engineer is the leading subject matter expert on all the platforms owned by our team, resident onsite and in the Cloud. The focus of this job is to leverage tools to allow us to automate much of the operations management and ensure the highest reliability and performance for our sites. The DevOps Engineer will use various analytics tools to measure our performance. This position is central to our platforms and he/she will act as coach for the team to ensure the systems are operating optimally and protecting our brands. This is an exciting and rapidly expanding part of our business, and the right candidate will help us continue to grow!


  • Implement and improve CI/CD tooling to drive total automation to release in Production
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  • Site reliability engineer will craft tools to automate our operations and maintain high availability
  • Lead and guide the team as an expert with Azure Cloud computing
  • Drive efforts for monitoring, performance, capacity planning and disaster recovery
  • Liaise closely with the development team and system analysts to ensure two-way communication
  • Understand and participate in an Agile or Lean development life cycle
  • Work with Dev and release management to ensure an efficient delivery pipeline
  • Improve the reliability, quality and performance of our e-commerce sites and measure our effectiveness using tools like Glassbox and Google Analytics. Make recommendations for improvement where appropriate.
  • Serve as the SME (subject matter expert) for our supported applications
  • Assist the system analyst team members to research and solve complex incidents escalated to the team from our tier one and two partners, using Splunk, Opsview & Dynatrace
  • Able to work under tight deadlines while providing high-quality work
  • Assist in analyzing system metrics and make suggestions for monitoring & alerts


  • Experience deploying and managing infrastructure in the Cloud, with Azure experience preferred
  • Bachelor's degree in Computer Science or other highly technical, scientific discipline
  • Ability to program with one or more high level languages, such as Python, Java,
  • Configuration Management experience with tools like Ansible, Chef, Puppet or similar
  • Strong Linux system administration background
  • Experience implementing and maintain CI/CD tools such as Jenkins or Bamboo
  • Strong understanding and experience with SQL and MySQL databases
  • Experience deploying and maintaining Redis or Varnish caching solutions
  • Experience participating in the full lifecycle of projects, including effective use of version control, build management, unit testing, and issue tracking software (SVN, Maven, JIRA, Jenkins)
  • Experience with Git, GitHub and GitHub Admin
  • Understanding and experience with software development best practices
  • A proactive approach to spotting problems, areas that need improvement and performance bottlenecks

You're a Super Star If You Have The Following:

  • Experience with Nginx, PHP
  • Experience with Magento
  • Coding experience with Java : Spring Boot, Sprint Batch, JPA Hibernate, beyond simple scripts

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.

  • This position is eligible for the Employee Referral Bonus Program - Tier 4


Keywords: InComm, Atlanta , DevOps Engineer, Other , Atlanta, Georgia

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