**Scheduler (Home Health)**
**At PruittHealth Home Health, we're committed to a lot of
things.** But we're especially committed to caring for our patients
and residents, as well as providing our employees with a rewarding
career as a member of our PruittHealth family.
That's why we attract employees who are passionate about
providing the highest quality level of care possible for our
patients. We also attract people who are looking for a home, rather
than just a job - where being part of a family at work is as
important as the type of work they are doing. As a member of our
team, you will also have access a progressive benefits program that
reflects our commitment to caring for our 16,000 partners.
**Position:** Scheduler - Full-Time
**Location:** Austell, GA (Cobb County)
Reporting to the Business Office Manager (BOM), the Scheduler
ensures that upon referral and acceptance of a patient to the
Agency, all treatments, services, etc. are scheduled in a timely
manner. The Scheduler tracks and responds to any visit alterations
that may occur. This position works closely with Care Management
and other peers as needed for an accurate accounting of visits
ordered and provided. The Scheduler schedules visits in a way that
ensures productivity requirements are met.
+ Provide an accurate, timely, and well communicated schedule
for all patients upon referral through admission and discharge from
+ Participate in agency back office daily operations as assigned
by the BOM.
+ Demonstrate flexibility and use of critical thinking skills in
addressing frequent changes throughout the day requiring schedule
+ Ensure that field scheduling assignments follow agency
standard operating procedures (SOPs). Schedule patients in a that
provides and maintains visit productivity for various levels of
partners in the agency.
+ Update the daily Home Health RADAR staffing availability
**MINIMUM EDUCATION REQUIRED:**
+ High school diploma or equivalent
**MINIMUM EXPERIENCE REQUIRED:**
+ None; on the job training provided
**MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:**
**ADDITIONAL QUALIFICATIONS: (Preferred qualifications)**
+ Three years total of medical office experience.
+ One year of scheduling.
+ One year of Home Health Agency Operations experience.
+ Experience with HomeCare HomeBase (HCHB).
+ In lieu of relevant work experience, applicable college
coursework or vocational/technical training may be substituted.
**KNOWLEDGE, SKILLS, ABILITIES:**
+ Computer skills a must.
+ While maintaining a pleasant and professional manner,
multi-task and problem solve in an environment with frequently
changing priorities and short deadlines.
+ Organizational, oral and written communication skills.
+ Excellent interpersonal skills. Interact effectively with
field clinicians, sales/marketing personnel, central intake,
initial and ongoing authorization staff, transition nurses,
patients and other internal and external customers to meet patient
+ Flexible; willingness to work beyond normal working hours on
weekends and holidays as necessary to meet organizational
+ Knowledge of confidentiality and PHI best practices, sharing
information on a "need to know" basis only.
+ Effectively perform HCHB workflow tasks in a timely manner
related to all scheduling processes, including but not limited to
documenting coordination notes, etc.
+ Create, maintain and update patient schedules according to
authorizations and patient needs. Maintain clinician availability
+ Manage a group of clinicians' schedules. Respond to questions;
proactively provide information regarding patients, care plans, and
+ Effectively resolve incoming calls to the best disposition
+ Resolve any unverified or missing visits as needed to ensure
billing is processed in a timely manner.
+ Partner with clinical agency resources to oversee patient
intake and inquiries, and assess patient needs for scheduling,
+ Assist peers in daily administrative operations processing as
assigned by the BOM,
+ Participate as directed in agency survey for accreditation or
licensure and any subsequent required reports,
+ Attend and participate in continuing education programs to
keep abreast of changes in the field. Attend mandatory in-services
and meetings as assigned.
+ Follow established safety regulations, including fire
protection and prevention, smoking regulations, infection control,
+ Follow established safety procedures when performing tasks
and/or working with equipment.
+ Subject to call-in in a disaster or other emergency situation
as directed by agency operations.
_PruittHealth is an innovative, family-owned organization. We're
committed to providing exceptional care across a wide spectrum of
services, including skilled nursing care, assisted and independent
living, home health care, hospice care, rehabilitation, pharmacy
and infusion services, and more._
_As an Equal Employment Opportunity employer, all qualified
applicants will receive consideration without regard to race,
color, religion, sex, national origin, disability, or veteran
**Primary Location** Georgia-Austell
**Shift** 1st Shift
**Job Posting** Mar 24, 2021, 12:35:50 PM
**Req ID:** 2103357
PruittHealth is an Equal Employment Opportunity employer and
does not discriminate in its personnel practices against its
partners or qualified applicants for employment based on race,
color, religion, sex, national origin or because he or she is an
individual with a disability or a protected veteran.