About Results Physiotherapy...
Results Physiotherapy isn't just another Physical Therapy
company. We are an organization made up of exceptional team members
who believe in our mission to help people live without pain, with a
resounding commitment to clinical excellence in a vibrant culture
of friendship. We offer world class physical therapy in an
outpatient setting that exemplifies top notch clinical care, and a
patient experience you would be proud to send your family members
to. Our reach extends to 9 states in the Southeast region of the
United States, as well as Texas, with continued plans to expand
Interested? Here's more to consider...
Our Patient Support Leads are a critical part of our clinic's
infrastructure as they serve as the liaison between patients,
Physical Therapists, Physical Therapist Assistants, and oversee the
Support Staff team. Results Patient Support Leads are skilled in
multitasking front desk administrative duties in a fun, fast-paced
environment while delivering a quality personal experience for
every patient. They are exemplary leaders of a dedicated and
hardworking team, and are essential in contributing to our clinic's
success by administering Support Staff training and performance
management, while also communicating changes to policies,
procedures, and managing the referral process.
Ensure support staff are accurately completing duties as
Provide ongoing training and performance management of Support
Communicate policy and procedural changes to the team.
Work closely with the Clinic Director to ensure clinic
performance goals are met.
Communicate with the District Operations Leader and District
Patient Support Lead regarding staff or clinic concerns.
Schedule new and existing patients: obtain pre-certification,
authorization, prepare patient charts as appropriate, and process
Enter new patient demographics and insurance information into
system accurately and in a timely fashion.
Fax, file, and maintain log for physician approval of
evaluations and re-evaluations.
Collect payments and manage cash box and bank deposit.
Process medical records requests for active patients.
Track referral and visit information to prepare weekly
Prepare supply orders and maintain adequate inventory with
regards to clinic budget.
Monitor clinic appearance and cleanliness, insure infection
control policies are maintained and documented appropriately in
Schedule regular fire and safety drills.
Experience in team management.
Possess the ability to prioritize, organize, delegate, and
execute tasks in a changing environment.
Demonstrate experience in delivering exceptional customer
service to internal and external customers.
Strong interpersonal skills, to include effective verbal and
Experience with MS Office, Excel, and possess the ability to
learn new computer programs.
Willingness to travel and work at other Results clinics as
Ability to work as needed during clinic's hours of operation:
7am-7pm, Monday to Friday.
External Company URL: www.resultsphysiotherapy.com
Street: 6637 Roswell Road NE