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Bilingual CSR

Company: TRC Staffing Services
Location: Buford
Posted on: June 13, 2021

Job Description:

TRC Is seeking a Bilingual CSR for a client in BufordShift: 8: 00 AM-5: 00 PM Mon-FriJob Description:

  • Must be able to multi-task and have analytical and strong problem solving skills, coupled with the ability to think on your feet.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, supervisors, sales reps, and customer service reps.
  • Completes projects on time.
  • The ability to work in high-pressure situations in a deadline-driven environment
  • Professional office and email etiquette.
  • Bilingual (English & Spanish).

Education and/or Experience Desired
The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • High School Diploma/GED required.
  • A College degree or 2 years related experience and/or training; or equivalent combination of education and experience.
  • Customer Service and/or Call Center experience is a must.
  • Knowledge of power tools
  • Intermediate knowledge of Microsoft Office applications is a must (Excel, Outlook, Word, etc.).
  • Experience working in a high volume, fast-paced department preferred.
  • Experience with CRM systems, B2B, E-Commerce, EDI preferred.
  • Work experience in the power tool industry preferred.
  • Prior experience in Tool Repair or Rental Repair is a plus.
  • Experience with up-sales is a plus.
  • Experience with JDA and/or other customer planning systems a plus.

Email your resume to carol.Griffin@trcstaffing.Com

Keywords: TRC Staffing Services, Atlanta , Bilingual CSR, Other , Buford, Georgia

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