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Bilingual Collections Specialist

Company: Ole Mexican Foods
Location: Norcross
Posted on: May 7, 2021

Job Description:

Job Description We are looking for a BilingualCollections Specialist to join Ole! Job Description: The main responsibilities of the position will be to collect past due invoices and reducing the delinquency level for assigned accounts. The duties of the Collections Specialist include collection calls and/or correspondence in a fast-paced goal oriented Accounting Department. Essential Duties & Responsibilities: Create and maintain spreadsheets to identify clients for collection Maintain and issue monthly statements to clients Conduct follow-up with customers Collection of fees Respond to client requests for information e.g. invoices, reports and lead agreements Seek assistance from teams to resolve any outstanding issues and queries High volume phone calls to assigned delinquent customers Other duties as assigned by management Reconciliation and analyzing unapplied cash Analyzing miss applied cash Reconciling rate differences between billed and paid Analyzing account ledger activity within the clients AR account to determine root cause analysis of short paid invoices Assists with periodic mailings: invoices, statements, etc. Interact with plant and sales personnel to obtain necessary information to collect balances Required Knowledge, Skills & Abilities: Bilingual in Spanish is a plus! Experience with services billing, collections, or client service 1 to 2 years of corporate collections experience Advanced Word and Excel skills Highly motivated and enthusiastic Written and verbal communication e in a clear, concise and structured manner Ability to multi task Attention for detail Self-organized with the ability to use own initiative Prior experience in credit and collections preferred Education & Experience: High School Diploma or equivalent required Minimum 1 to 2 years professional collections experience in a mid-sized or larger company Company Description Food processing company (manufacture of tortillas)

Keywords: Ole Mexican Foods, Atlanta , Bilingual Collections Specialist, Other , Norcross, Georgia

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