Application Engineer

Company: ADVA Optical Networking
Location: Atlanta
Posted on: January 15, 2021

Job Description:

Our flexible, diverse, and casual work environment stimulates change and creates a motivating environment with highly efficient people. As part of our team, you will be an integral part of creating and supporting our products. ADVA---s products are the building blocks for tomorrow---s networks, enabling the transport of increasing amounts of data across the globe. From access to the metro core, to the long haul, we create intelligent, software-automated solutions that will provide future generations with networks that can scale to meet increasing bandwidth demands. Come be a part of the world---s most cutting-edge innovative solutions and products, from design to implementation. With a diverse team spread across the globe, we have developed a culture that embraces creativity and seeks innovation in every aspect of what we do. At ADVA, we believe in our TEAM members and work hard to ensure that every voice is always heard. ADVA is dedicated to the health and well-being of our employees, therefore, a series of comprehensive, quality wellness programs are available to all employees. In addition to receiving an equitable salary and having an equal opportunity for professional development and advancement, as an ADVA employee, you may be eligible to enjoy other health benefits and perks, which will enhance your job satisfaction. We have designed our work and life programs around our employees because we know that they spend the majority of their life at work.ADVA is looking for a highly motivated candidate to join our team. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying. Principal TasksThe primary responsibility of the Filed Application Engineer will be to lead all technical customer interactions to secure design-in/win for ADVA---s Optical Engines (AOE) portfolio of subsystems, modules and devices in collaboration with the R&D, PLM and Sales teams.Principal Tasks include:Develop technical product description and specification documents with consideration of available industry standards (MSA, OIF, IEEE,---)Develop detailed ---product positioning/value proposition--- documentsLead technical product specification review sessions with the internal/external customersLead customers--- lab trial activities vis----vis providing the necessary documentation as well as timely support for all technical inquiries and on-site lab supportProvide timely feedback on all technical customer interactions to internal ADVA constituency (PLM, R&D, Sales)Coordinate customer response and positioning to address unresolved technical issuesDebug new products and help troubleshoot problems with customers. Act as interface between the customer and R&D for problem solving and corrective action/bug fixingCollect and provide market feedback and competitive intelligence/study to further improve AOE---s product positioningAssist Sales/Business Development teams in the process of commercial negotiations vis----vis providing support/feedback on product related topicsSupplementary TasksSupport ADVA---s Product Life Cycle process by providing technical feedback into various stages of business cases study, specification, design, qualification and manufacturing processesSupport the company---s presence in the standards communities (OIF, IEEE, MSAs,---)Support the company---s RFx process as required to highlight AOE---s portfolioSupport AOE---s various branding initiatives (tradeshow---s, webinars---)Support ADVA---s PLM/Marketing teams in generation of AOE/AON Product datasheets/collateralsCustomers (Internal & External)InternalAll ADVA EmployeesExternalAll ADVA CustomersSkills/Qualifications/Training/ExperienceMinimum of a bachelor---s in electrical engineering or an equivalent degreeMinimum of five years of relevant industry experienceDeep knowledge of Optical subsystems/modules and componentsWorking knowledge of various lab/test and measurement methods and systems (Spectrum Analyzer, Network Analyzer, Logic, Analyzer, Function Generator, BER test sets,)Knowledge of optical component reliability and telecom performance standards such as Telcordia, IEC, and ITU are highly desirable.Experience with coherent optical systems a plus.Proficiency in Microsoft Office (Word, Excel, PowerPoint, MS-Project)Requirements & Work EnvironmentADVA Office/work remote from home or customer siteSuccess CriteriaStrong technical communication, analytical and problem-solving skillsShows rigorous and meticulous attention to detailDeals confidently and excels with unclear or changing situationsGenerates energy, enthusiasm and a desire to succeed in othersAbility to successfully work across geographically distributed/cross-functional teamsReasonably flexible to work outside of normal working hours as required to accommodate globally distributed customers/teams in different time zonesAble to travel both internationally and regionally, as requiredTeam and DepartmentADVA Optical Engines TeamResearch and Development DepartmentLicenses or certifications requiredNo licenses required.Travel requirements30-50% Travel10-20% international20 -30% domesticScope of employmentFulltimeEmployeePermanentSalariedWork Authorization: without sponsorshipMust be authorized to work in the United StatesPrimary location of jobOttawa, Ontario CanadaWork scheduleMonday through Friday8:00 AM-5:00 PMCompensation schemeGoal pay compensation schemeBase salary individual goal pay company goal payFull time

Keywords: ADVA Optical Networking, Atlanta , Application Engineer, Other , Atlanta, Georgia