Purpose of Job **Currently Seeking a talented Personal Property
Field Adjuster (Large Loss) for the Jacksonville, FL or Atlanta, GA
**100% Work from Home environment**
**Company vehicle provided**
Within defined guidelines and framework, provides UNSCHEDULED
PERSONAL PROPERTY (UPP) claims service face-to-face directly with
members and third-party customers in the field. Investigates,
evaluates, negotiates and settles the UPP contents loss portion of
property claims presented by or against our members. Analyzes
coverage and negotiates equitable settlement in compliance with all
state regulatory requirements. Recognizes and empathizes with
members’ life events as appropriate. Job Requirements About
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran
spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Identifies and manages existing and emerging risks that stem
from business activities and the job role.
Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Adjusts complex unscheduled personal property (UPP) claims such
as personal property claims involving moderate to high dollar value
and Loss of Use claims on personal property involving moderate to
high dollar value.
Makes independent decisions within authority guidelines
regarding determining policy status and coverage.
Coordinates with Property Direct Repair Program (PDRP) vendors,
specialty contractors, public adjusters and dwelling adjusters to
facilitate claims resolution.
Supports workload surges and/or Catastrophe (CAT) operations as
needed to include working significant overtime during designated
Travels extensively as a regular course of business.
Serves as a resource to team members.
High School Diploma
General Equivalency Diploma
2 years of property claims adjusting experience handling
moderate to complex personal property claims.
Acquisition and maintenance of insurance adjuster license within
90 days and designated number of attempts.
Advanced knowledge of XactContents.
Strong negotiation, investigation, communication, and conflict
Advanced knowledge of property insurance policies and
Ability to travel 50-75% of the year (local & non-local) and/or
work catastrophe duty when needed
Physical Demand Requirements:
Ability to crouch and stoop to inspect confined spaces
Meet all USAA safe driving requirements including verification
of driving record through MVR & possession of valid driver’s
3+ years prior Personal property adjusting experience to include
Reside in or relocate Jacksonville, FL or Atlanta, GA and within
30-45 minutes of a major airport
Experience working in a remote atmosphere (i.e. Work at
Industry designations such as CPCU, AIC, SCLA
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.