Help create a
healthier world. Start right here at IQVIA.
Locations: Atlanta, GA ; Livingston, United Kingdom Full time
R1136776 Date Posted: 07/15/2020
Q2 Solutions is a leading clinical trial laboratory services
organization with end-to-end laboratory services and secure,
enterprise-wide biospecimen and consent management solutions. With
a relentless focus on quality and innovation, Q2 Solutions uses its
global experience and scientific expertise to transform science and
data into actionable medical insights that help customers improve
human health. A joint venture of IQVIA (formerly QuintilesIMS) and
Quest Diagnostics, Q2 Solutions combines the best of each parent
organization’s clinical trials laboratory services capabilities to
fulfill its mission of treating each sample as if a life depends on
Be the advocate for one or more of our Key Customer within the
Global Supply Chain function, liaising with clients on all topics
pertaining to Logistics, Clinic Trial Kitting, Inventory and
Materials Management, Sourcing, etc. Perform complex analysis to
drive value for Q Squared Solutions and our Customers, support
customer escalations, design solutions and commercial models (in
concert with Acct Mgmt, BD, Pricing Teams). Drive internal focus
within the Supply Chain functions to best serve your customer(s)
Participate and provide analysis on client RFIs and RFPs
Work with customers and internal stakeholders to ensure study
and demand pipeline is understood and translated to internal Supply
Chain departments for appropriate actions & support
Undertake Logistics feasibility modelling includes Investigator
site selection analysis
Review Clinical Trial kit wastage and proactively manage
communications to project teams, sites and/or sponsor.
Prepare information for sponsor on investigator site
performance, including budget vs actual analysis and outcome
recommendations for changes where appropriate
Work with global counterparts ensure understanding of outcomes
derived from logistical analysis
Directly liaise with functional & regional heads of Logistics,
Kitting, Sourcing, Materials & Inventory, Project Management,
Business Development, Contract & Proposals, Strategic Pricing and
other parties outside Q Squared Solutions to achieve Supply Chain
efficiencies and value for customers.
Ensure periodic validation of proposals assumptions.
Support client escalations and Delivery Actions Plans (or
Support ad-hoc client discussions on any/all related Supply
Chain functions, brining in SMEs as needed to support dialog.
Establish and undertake regular data analysis to support
internal and customer-specific Supply Chain Metrics, and to measure
Supply Chain value
Liaise with vendors as needed (and in concert with
Sourcing/Procurement teams) to support specific Customer needs.
Refine and adapt to meet changing business needs.
Work with Customer, Project Mgmt/Setup to help ensure selection
of study materials fits with Q Squared Solutions standard model,
and limits proliferation of SKUs. Where customer specific items are
necessary, ensure appropriate commercial agreements with customer
and suppliers are in place to protect Q Square Solutions risk and
Develop and maintain good communication and working
relationships with internal and external clients and vendors.
Maintain and adhere to standard operating procedures (SOPs)
related to Supply Chain related regulations, and training.
Keep abreast of current data, trends, regulations, developments,
and advances in area of expertise.
Develop and implement new processes to improve Supply Chain, and
our interactions with our Customer, across all of Q Squared
Develop, revise and maintain current practices, policies and
procedures to support both the department and internal / external
Manage staff in accordance with organization’s policies and
applicable regulations. Responsibilities include planning,
assigning, and directing work; appraising performance and guiding
professional development; rewarding and disciplining
MINIMUM REQUIRED EDUCATION, EXPERIENCE AND SKILLS:
Excellent knowledge of Supply Chain, principles, theories,
processes and practices. Subject Matter Expertise in one or more
areas would be advantageous (Logistics, Inventory Mgmt, Production
Experience of working within a Clinical Trials / CRO type
High proficiency in data analysis – at a minimum Advanced MS
Excel skills, but ideally some business intelligence analytics also
(eg MS Power BI, Tableau, Oracle BI, SQL, MS Access, etc
Excellent knowledge of all MS Office applications.
Strong analytical and numeracy skills.
Strong organizational and problem solving skills
Ability to identify financial issues, develop and execute
Effective verbal and written communication skills. Ability to
present confidently to internal stakeholders and external
Effective influencing skills across different levels of
Ability to prioritize and coordinate multiple work requirements
to meet deadlines
Ability to establish and maintain effective working
relationships with co-workers, managers and clients
Experience working in a global business environment.
Ability to demonstrate solid written and oral communication
· Extensive use of telephone and face-to-face communication
requiring accurate perception of speech
· Extensive use of keyboard requiring repetitive motion of
· Regular sitting for extended periods of time
Some travel may be required, All responsibilities are essential
job functions unless noted as nonessential (N).