Director, Wireless Reporting and Analytics

Company: Cox Communications Inc
Location: Atlanta
Posted on: September 17, 2020

Job Description:

Director, Wireless Reporting and Analytics Primary Location: 6205-B Peachtree Dunwoody Rd , Atlanta , GA , US

Division: Cox Communications Inc

Job Level: Director/Senior Director

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 206413

This position is responsible for portfolio level reporting across Cox Communications’ Wireless initiative, leading the ongoing reporting suite of metrics, KPIs and results. The position will be responsible for aggregating, collecting, and analyzing key financial, operational, and functional metrics across the Wireless product. The reporting will be leveraged to monitor the performance of the product, vendors, and operating teams to meet our business plan.

This role will lead a team of analysts in partnering with reporting owners across the business including Finance, Customer Care, Sales, Marketing, Logistics, Fraud, and others to report on the suite of metrics, KPIs and dashboards in those organizations. Additionally, the position may need to partner with several external vendor partners to monitor their performance. This position must develop strong partnerships with the cross-functional business and technology teams others to assist in decision-making, in-depth analysis, and problem solving.

The Director, Wireless Reporting will be responsible for developing the reporting strategy and approach for the Wireless organization. This will include identifying all the reporting needs/requirements, understanding the current landscape, and ultimately partnering with technology teams to design and build the wireless suite of reports, dashboard, and other business metrics. The candidate should be highly skilled in developing models, as well as in discovering and communicating key insights and findings to internal executive stakeholders. This role sits within the Product Development and Management organization on the Wireless team.

This is a highly visible role with key leaders and is a wonderful opportunity to be part of Cox’s new Wireless initiative.

Position Responsibilities:

Lead a team of analysts in developing, implementing, and operating a centralized reporting approach for the wireless organization

Be an aggregator of information and serve as the ‘single source of truth’ for wireless product performance

Look for opportunities to ‘do it better’ – since some of the Wireless reporting will be greenfield, be forward-thinking in terms of our reporting approach

Inventory reporting requirements/needs from various cross-functional teams

Identify key foundational health metrics across the Wireless domain

Develop reporting approach – determine which existing reports/KPIs need to be enhanced with wireless vs. which reporting needs are more ‘greenfield’ and will be developed from scratch

Publish and review a Wireless KPI ‘Dashboard’ on a regular cadence, allowing leadership team members to understand the health of the business and make critical business decisions

Analyze KPIs and performance trends across the portfolio to identify customer impacting issues.

Expertise in appropriate data visualization based on the audience need. A variety of tools should be utilized as necessary; Tableau, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, SharePoint and/or desktop data visualization among others

Aggregate reporting data from both internal and external sources, including strategic partners

Qualifications: Minimum:

10+ years of relevant experience with a proven track record in advanced analytics, reporting and in working with high performance teams; Or 7+ years of experience required if candidate possesses a related advanced degree.

Experience leading a reporting/analytics team and coaching analysts

Natural curiosity around business performance and metrics.

A passion for problem solving, strong business acumen, and a comfort with ambiguity.

Ability to thrive in a start-up like, fast-paced environment.

Self-starter, independently initiating and driving projects toward completion. Ability to both drive change, while also collaborating effectively with a variety of individuals and departments.

Excellent communication skills, both written and verbal.

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Excellent communication skills, both written and verbal.

Proven customer focused project and/or process management skills with excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with cross functional teams throughout the organization.

Demonstrated project management, project analysis, financial analysis and reporting understanding and strength with the ability to present and lead in executive level meetings.

Preferred:

Previous experience leading reporting/analytics for a wireless organization

4-5 years in Big Consulting doing analytics

Who We Are

About Cox Communications

Cox Communications  is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox maintains a drug-free workplace in compliance with all applicable federal, state, and local laws.

Cox is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including any job seeker with a disability. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to jobaccommodation@coxinc.com . In your email please include a description of the specific accommodation you are requesting and the requisition number of the position for which you are applying. Requests on your application status will not receive a reply. If you would like to check your application status, log in to your profile .

Keywords: Cox Communications Inc, Atlanta , Director, Wireless Reporting and Analytics, Other , Atlanta, Georgia