AtlantaRecruiter Since 2001
the smart solution for Atlanta jobs

Experienced Tax Expert I

Company: Intuit
Location: Douglasville
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Atlanta , Experienced Tax Expert I, Other , Douglasville, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Workforce Staffing: Warehouse Team Member
Description: Shifts: Early Morning, Day, Evening, WeekendLocation: La VergneJob opportunities vary by location. We update postings daily with open positions.Hourly pay rate: Earn 15.00 min pay rate 16.00 max pay (more...)
Company: Amazon Workforce Staffing
Location: Smyrna
Posted on: 09/22/2020

Navy Chaplain
Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...)
Company: Navy
Location: Smyrna
Posted on: 09/22/2020

Senior Model Based Systems Engineer / Architect -- ELSYS
Description: Job Description Job Description The Senior Model-Based Systems Engineer in the Systems Engineering Research Division SERD supports the Department of Defense DoD in the effort to use model-based and (more...)
Company: Georgia Tech Research Institute (GTRI)
Location: Smyrna
Posted on: 09/22/2020


Remote 3DEXPERIENCE Solutions Architect
Description: A business equipment supplier needs applicants for an opening for a Remote 3DEXPERIENCE
Company: VirtualVocations
Location: Alpharetta
Posted on: 09/22/2020

Amazon Workforce Staffing: Seasonal Warehouse Operator
Description: Shifts: Early Morning, Day, Evening, WeekendLocation: La VergneJob opportunities vary by location. We update postings daily with open positions.Hourly pay rate: Earn 15.00 min pay rate 16.00 max pay (more...)
Company: Amazon Workforce Staffing
Location: Smyrna
Posted on: 09/22/2020

CDL-A Owner Operator Truck Driver
Description: CDL-A SPECIALIZED OWNER OPERATOR TRUCK DRIVER JOBS CDL-A Owner Operators - Average 156k/Year With The Support You Want Can you really love hard work hauling unique, high valued specialized freight (more...)
Company: CRST International
Location: Cleveland
Posted on: 09/22/2020

Navy Diver
Description: ABOUT Their accomplishments are epic. Their expertise is unrivaled. No other force is more intensely trained to succeed in the perilous world of underwater adventure. Each assignment they take on is (more...)
Company: Navy
Location: Smyrna
Posted on: 09/22/2020

Auto Body Painters
Description: AUTO BODY AND PAINT 10 PROFESSIONALS OF ALL LEVELS 10 10 Compensation is based on level of experience with opportunity to grow your career 10 Competitive Pay Rate No
Company: Carvana
Location: Alpharetta
Posted on: 09/22/2020

Amazon Workforce Staffing: Warehouse Worker
Description: Shifts: Early Morning, Day, Evening, WeekendLocation: La VergneJob opportunities vary by location. We update postings daily with open positions.Hourly pay rate: Earn 15.00 min pay rate 16.00 max pay (more...)
Company: Amazon Workforce Staffing
Location: Smyrna
Posted on: 09/22/2020

Naval Aviator
Description: ABOUT Search for underwater threats. Deliver payloads of incredible firepower or necessary manpower. Execute strategic aerial maneuvers anywhere from the stratosphere, to mere feet above the sea. This (more...)
Company: Navy
Location: Smyrna
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds