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Strategic Account Executive - DHHS

Company: RTI International
Location: Atlanta
Posted on: September 16, 2020

Job Description:

RTI is currently recruiting for a Strategic Account Executive to support our current and future work across one of our current DHHS accounts.

Develop and lead client account management and RTI s business expansion strategy by managing client relationships and accounts. The Strategic Account Executive will exhibit a strong understanding of the account s strategic priorities and goals, structure, various funding mechanisms, key organizational contacts, pain points. This role will use this deep knowledge to understand where our scientific, research, and policy capabilities can add value, thus driving and diversifying RTI s revenue and deepening our impact on improving the human condition.



Essential Duties to include, but not be limited to;

* Develop and deepen knowledge and engagement to help drive long-term client value through the delivery of RTI s services, products, and expertise

* Generate, shape, identify, and qualify new opportunities that align to the growth strategy

* Operate as the primary point of contact for assigned account(s)

* Improve client retention by driving accountability for improving the overall customer experience

* Meet regularly with current and prospective clients to build trusted relationships and gain a better understanding of their needs, challenges, and overall environment

* Understand the competitor landscape to gather business intelligence. Lead intelligence gathering to develop a robust business development pipeline

* Lead, as indicated, partnership conversations and relationships

* Develop short-, mid-, and long-term account plans that align to budgets, strategic priorities, policies and initiatives, pronouncements, and upcoming opportunities

* Represent RTI at client meetings, conferences, scientific meetings, industry days, webinars, and teaming meetings to gain better perspective of the client and competitive environments

* Continuously build the RTI brand by demonstrating how RTI adds value to clients

* Develop and support the external scientific and professional reputation of the organization through individual professional activities

* Collaborate internally to ensure efficient cross-selling, visibility on key projects, and proper allocation of resources

* Build and maintain strong working relationships with research staff, understanding how key technical capabilities align with client needs

* Partner with project delivery teams to gain additional client knowledge and to ensure client satisfaction.

* Engage with internal government relations, strategy, and marketing teams for market and competitor assessments

* Participate in capture planning and proposal review, and make written contributions as necessary

* Manage client activity using client relationship management tools for maximum efficiency and visibility, with carefully executed follow-up to close any open issues

* Monitor and respond to Contractor Performance Assessment Reporting System (CPARS) and client satisfaction findings

* Serve as senior advisor or project quality advisor on key projects

Location is open, ideally RTP, NC, Washington DC metro area, Atlanta, GA area or elsewhere located close to the targeted DHHS customers locations.

REQUIRED EDUCATION/EXPERIENCE

* Bachelor s Degree and 20 years of experience, Master s degree and 16 years of experience or PhD and 12 years of experience

* 10+ years experience working directly with and/or supporting Federal government agencies

* 5+ years experience in support of specific DHHS initiatives

* 8+ years demonstratable experience in a client-centric/client facing role.

DESIRED EDUCATION/EXPERIENCE

* Previous experience with Contractor Performance Assessment Reporting System (CPARS) and client satisfaction program

* Experience with research-oriented contracts and/or grants

* Proven track record of growing public sector-funded portfolio

* Solid understanding of Federal Government contract vehicles

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available-
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Keywords: RTI International, Atlanta , Strategic Account Executive - DHHS, Other , Atlanta, Georgia

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