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Calendly: Content strategist

Company: Calendly
Location: Atlanta
Posted on: May 24, 2020

Job Description:

Changing how the world schedules The nature of work is changing and we're at the center of it all. Since 2013, Calendly has been on a mission to take the work out of connecting so that our customers can accomplish more. We're obsessed with providing an elegant, delightful experience for our customers across industries like sales, recruiting, customer success and education. This shapes how we develop, design, market, sell, support and work as a team. We treat each other with respect and understanding, put first things first and never settle. While we're results driven, we always make time to learn, grow and have fun celebrating our accomplishments. With our highly disruptive business model, we're experiencing exciting growth. We're looking for more people to join our team and help shape a product used by more than a million people worldwide. About the opportunity We are looking for a Content Strategist who's passionate about writing compelling content for products that people love. This is an opportunity to work with a team of designers and product managers who really value content and are passionate about leveraging content to solve a real daily problem for millions of users worldwide. Some challenges you'll get to tackle Research user information needs Write narratives that describe the user's needs and overall experience with features Collaborate with designers and researchers to map user journeys Articulate learning goals for research related to the efficacy of your content and conduct conceptual tests and usability tests as needed Work closely with designers, researchers, developers, and product managers to understand user goals, then craft meaningful, clear language to guide users through an experience Help storyboard and test scripts for user assistance videos Write clear and compelling in-app content (help, tips, error messages) for web and mobile applications User test and refine content to iteratively evolve the user experience Help track content metrics (Google Analytics, SEO, plus other methods and tools)You are Curious and willing to go above and beyond the job description Detail-oriented, but also see the big picture A team player who shares your work and gives feedback to others A multi-tasker who effectively handles simultaneous short and long term projects Passionate about storytelling, digital innovation, and new technologies Minimum qualifications Minimum 4 years writing experience Thorough understanding of UX principles and microcopy best practices Can write in a way that conforms to a style guide Have a portfolio that showcases your excellent writing and editing skills Familiarity with best practices for user testing and tracking metrics for copy Familiarity with standard UX tools (Figma, Invision, Sketch and video editors) Experience writing for accessibility and localization Can edit training video, image, audio files, and create basic illustrations Familiarity with Agile and Lean development processes Excellent interpersonal and teamwork skills Bonus points if you also Can write for developer audiences (application integration and customizations) Have experience with a markup language, such as HTML and/or XML What you'll enjoy about joining our teamOur team members' well-being is just as important to us as their work. We offer a competitive salary, unlimited paid time off and flexible remote work options to help maintain work-life balance. We also provide commuter benefits, snacks, happy hours, team-building events and so many other perks!--Join a diverse workforce, leading the way in scheduling automation.

Keywords: Calendly, Atlanta , Calendly: Content strategist, Other , Atlanta, Georgia

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