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Product and Integration Lead, Cox2M

Company: Cox Automotive
Location: Atlanta
Posted on: February 16, 2020

Job Description:

Cox Communications is now hiring for a Product and Integration Lead for their Cox2M business line. Cox2M is a new Internet of Things (IoT) business line venture within Cox Communications established in 2018. The Cox2M Team's mission is to unleash the true potential of a connected world by enabling complete asset tracking and monitoring solutions, giving businesses and communities the data and tools they need to improve processes, realize operational efficiencies, and deliver better experiences to customers and residents. You'll be part of the Cox2M Technology and Product team, working with a dynamic team of professional intrapreneurs who are passionate about solving customer needs using disruptive technologies. Visit www.cox2m.com to learn more. About the job: Join the technology and product team of a dynamic, fast paced, venture where you will help drive the product roadmap and lead customer integrations for Cox2M. Cox2M delivers end to end ground breaking solutions to a diverse set of customers in target verticals such as automotive, smart communities and agriculture. The Product and Technology team is responsible for delivering solutions from conceptualization to launch and post-launch performance, spanning varying hardware, networks, platform and UIs. Your role will manage a product line, its associated roadmap, and successful integration of new customers and use cases into the platform. The Product and Integration Lead is an on-the-ground contributor at the very heart of the Cox2M Product and Technology team ensuring the Cox2M team can continue to move fast, wow customers and deliver great solutions at scale. This position reports to the Cox2M Head of Product, Technology, and Innovation. Primary Responsibilities and Essential Functions Manage the Cox2M Product Roadmap for a portion of our solutions & become its resident expert. Use your product expertise to help support current implementations. Be a strong partner between the Product and Technology & Cox2M Business teams to develop a cohesive, cross-vertical roadmap. Become an expert in the Cox2M stack and solution suite, their points of integration, and what tech implementation challenges may arise in each point of integration. Develop playbooks or Roadmap items to help streamline customer integrations. Promote effective collection and analysis of IoT data, and data access to non-tech personnel, to strengthen a "data is king" mentality. Partner with the Customer Success & Support team to deliver projects on-time and within scope. Conduct deep data and field analysis/testing to triage any product/tech symptoms deviating from expected behavior. Coordinate product and technology troubleshooting to provide the Customer Success and Support Team with effective answers and solutions quickly. Manage the implementation of the platform on the ground with new customers. Design and implement feedback strategies which bring our customers closer. Qualifications: Minimum BS/BA degree in related discipline desired (Engineering, Computer Science, Analytics etc.). 4 or more years in product management and/or product implementation Experience implementing SaaS solutions that include hardware components / sensors. Experience with RESTful APIs and helping customers understand integration patterns and usage. Experience taking business requirements and turning them into user stories & acceptance criteria. Excellent analytical and academic credentials. Ability to push and complete independent analysis using tools like PowerBI or Tableau. Excellent communication and interpersonal skills. Solid interpersonal, presentation, and collaborative skills and commitment to develop further. Natural curiosity and tendency to question the status quo. Preferred Hands-on experience implementing process-changing technologies. Experience building or improving change management and issue resolution processes. Experience managing a product roadmap in an agile development environment, especially in tools like Aha! And Jira. Hands-on experience with data manipulation and machine learning tools. Prior start-up experience strongly preferred. Advanced degree preferred. About Cox Communications Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. - provided by Dice

Keywords: Cox Automotive, Atlanta , Product and Integration Lead, Cox2M, Other , Atlanta, Georgia

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