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Call Center Specialist

Company: CoWorx Staffing Services
Location: Atlanta
Posted on: January 17, 2020

Job Description:

We are currently hiring Customer Service Representatives for a call center in Cobb County, GA. The duties will include: Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Answering inbound calls from customers Demonstrate excellent customer service skills Retain current customer base by providing excellent customer service Track all customer service requests and queries Taking first call from customers Assisting with customer service issues Helping customers and providing an excellent customer experience Providing outstanding customer service at all times Delivering excellent levels of customer service Must have a professional appearance and demeanor Must have reliable transportation Must be a Cobb County resident Must have a high school diploma or GED

Keywords: CoWorx Staffing Services, Atlanta , Call Center Specialist, Other , Atlanta, Georgia

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