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Lead Patient Conn Assoc

Company: Piedmont Healthcare
Location: Atlanta
Posted on: January 17, 2020

Job Description:

RESPONSIBLE FOR:
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. Will also be responsible for coordinating daily functions, monitoring and scoring agent/customer interactions and accuracy of orders, insurance verification, estimates, authorizations, appointment scheduling, and/or staff messaging, while providing feedback to Patient Connection Center leaders. Will act as a subject matter expert in order to support Patient Connection staff members and hospital/physician departments supported.

Qualifications

MINIMUM EDUCATION REQUIRED:
High school diploma or GED

MINIMUM EXPERIENCE REQUIRED:
Four (4) yrs of Rev Cycle or related exp in contact center, clerical accounting/finance, with at least two of those years working in patient scheduling, insurance verification, or insurance authorization.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None

ADDITIONAL QUALIFICATIONS:
Bachelor's degree in related field preferred.

Keywords: Piedmont Healthcare, Atlanta , Lead Patient Conn Assoc, Other , Atlanta, Georgia

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