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Associate, User Acceptance Tester

Company: BlackRock, Inc.
Location: Atlanta
Posted on: September 15, 2019

Job Description:

Description

About this role

About the Role

Are you someone who is passionate about building experiences clients and internal colleagues will love? Do you believe in developing products in an agile environment, using data, analytics and insights from usability testing to constantly refine & iterate on experiences we build? Do you have experience taking a user-centered approach to testing new features & capabilities being designed for end users?

The Client Experience Platform team is looking for a passionate & high-energy User Acceptance Tester to join our team and help produce a new end-to-end testing approach for a high volume of new capabilities our team is developing to transform the client & colleague experience at BlackRock! You will be responsible for establishing test criteria based on user stories, communicating test conditions to partners and for the completion of various types of testing to ensure the products we are deploying meet our end user needs. Your role will be to consider the end-to-end client and colleague experience and how the latest features and releases will impact that experience. In addition to user acceptance testing, you may be asked to perform usability testing to help us continuously iterate based on feedback from users.

Responsibilities:

* Perform some or all of the following types of testing: user acceptance, functional, regression and usability
* Ensure the testing strategy and process is in alignment with industry methodologies, staying abreast of all pertinent testing standards and communicates articulately this direction to senior business leadership, engineers and others in the organization so they can drive and support the efforts
* Produce test scenarios, scripts and other UAT documentation and the identification and extraction of custom data for use in testing
* Execute UAT against previously defined and agreed user stories and acceptance criteria
* Synthesize and Report all test results and artifacts in JIRA and Confluence
* Provision information and metrics to relevant parties to allow informed, data driven decisions to be made
* Highlight key issues and problems relating to the product sign-off once the testing phase is complete
* Validation of existing 'to be' processes as part of the UAT execution including working with the relevant Operations teams to ensure the revision and updating of business processes
* Analysis and interpretation of product backlog items and where necessary, elicitation of further information from the PMO, SMEs and APM
* Conduct root cause analysis of defects found in production and identifying and monitoring the delivery of systemic improvement activities.
* Be part of a cross-functional team and advise this team on testability of user stories and outlined acceptance criteria
* Carry out analysis of development work as part of the review cycle / signoff process and give recommendations
* Review and Analyze Functional Specifications and Design Layout Specification in order to identify required testing conditions
* Liaise with the PMO regarding changes.

Your Experience Includes:

* 3+ years proven relevant practical experience
* Experience working in an Agile environment
* Experience with Design Thinking & a User Centered Approach to Product Creation
* Ability to independently schedule UAT tasks
* Strong analysis, evaluation and problem-solving skills
* Ability to review both business and technical documentation
* Experience of risk-based testing
* Outstanding PC skills, strong familiarity with MS Office and related products
* Experience of testing tools
* Good understanding of Jira and familiar with Confluence
* Strong communication and interpersonal skills
* Able to build relationships with members of the global team at all levels

About BlackRock

BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2019, the firm managed approximately $6.84 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com/corporate - Twitter: @blackrock - Blog: www.blackrockblog.com - LinkedIn: www.linkedin.com/company/blackrock.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Keywords: BlackRock, Inc., Atlanta , Associate, User Acceptance Tester, IT / Software / Systems , Atlanta, Georgia

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