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Telephone Operator for State of Georgia

Company: nLeague Services
Location: Atlanta
Posted on: September 16, 2019

Job Description:

Telephone Operator for State of Georgia Location: Atlanta GA Duration: 3+ Months POSITION SUMMARY " The Telephone Operator provides a full range of telephone console duties for the Atlanta Public Schools Central Office staff." The job requires knowledge of the operation of the telephone console, knowledge of thetelephone/telecommunications terminology, as well as in depth understanding of APS' organizational structure. WORK EXPERIENCE: " 5 years of relevant experience. " Experience working in a fast-paced urban school district or comparable governmental/public sector work, preferred. KNOWLEDGE, SKILLS & ABILITIES " Strong written and oral communication. Research and organization skills. Proficiency with Microsoft Office Suite." Effective communicator. Results-oriented. Technologically savvy. Problem solver.**We are looking for a high level person with excellent attendance and customer service skills. ESSENTIAL DUTIES o Operates the Central Office telephone console performing all usual operator functions: receives screens, connects and/or transfers calls.o Directs routine calls to the appropriate person.o Performs routine clerical duties as necessary.o Maintains and updates APS' telephone list.o Trains new and/or temporary employees in the operation of the console and administrative tasks as needed.o Assists Office of Communications & Public Engagement, and Policy & Governance functions with various projects and administrative tasks.o Performs database retrieval for directory information.o Performs other duties as assigned by the appropriate administrator.o Required to at tend scheduled shift during regular business hours as mandated. Best Regards,Mark Brown 5975 Shiloh Road, Suite 114, Alpharetta, GA 30005678-325-0334 - Fax: 800-268-1754Mark@nleague.com - www.nleague.com - provided by Dice

Keywords: nLeague Services, Atlanta , Telephone Operator for State of Georgia, IT / Software / Systems , Atlanta, Georgia

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