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Sr Business Analyst

Company: VED Software Services, Inc.
Location: Kennesaw
Posted on: August 24, 2019

Job Description:

Kennesaw, GA Req ID ITBA 100 Job req ID ITBA 100 Job description JOB PURPOSEThe Business Analyst is responsible to work with the business teams and the product owner to investigate and analyze issues, document business requirements, and work with the developers to create and execute test plans. This role will consult with Application Support Specialist on application cases needing key subject matter expertise, and for complex cases work directly with end users to understand issues, offer temporary work arounds, as well as collect information for new enhancements to correct application issues discovered by the end users. DESCRIPTION OF ESSENTIAL DUTIES Responsible for translating high-level business requirements into detailed functional specifications and managing requests for changes to the specifications. Supports the development team to translate functional specifications into technical specifications that can be handed off to development resources. Coordinating with the groups of user acceptance business users who test and validate software changes to ensure requirements are met. Maintains functional and technical peer relationships and detailed working knowledge of the assigned area s systems, organization, and business processes. Updates required documentation that tracks monthly release cycle and produces regular reports on support desk case metrics. Provide application specific support to users, monitor user reported defects, resolve issues in real-time with users and follow up on items requiring more involved resolutions. QUALIFICATION REQUIREMENTS Bachelor s Degree or higher in Engineering, IT, Business Management, or related field. At least four years of business analysis, process improvement, project management, programming, or other IT related experience. Proficient with proposing high level design of data integrations, and UI enhancements. Ability to diagram data flows and mock-up application windows to include in functional specs and to lead discussions. Experience in new software development, technology savvy and a good ability to be technically creative to propose application ideas to meet business needs. Effectively interacted with various levels of users, super users, management, and corporate staff in a team-oriented IT environment. Expertise in working within a Software Development Life Cycle (SDLC) in either an Agile or Waterfall Methodology. Understanding of RDBMS and ability to write SQL statements in support of data investigation and diagnosis of application issues. Highly proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Visio, Project). Good rapport working directly with development teams. Collaborative diagnosis of defects and proposing solutions. Desire to interact with end users on defect resolution, enhancement proposals, and acceptance testing. Strong verbal, written, and presentation communication skills. Ability to communicate technical concepts in business terms. Willing to travel as needed, which typically range from 10 - 20 depending on the project. Is Relocation Available? No Are you open to sponsorship? No This position is Backfill Is there a possibility to work remote? No Is there equity? No Are there flexible work hours? No Does this position have direct reports? No Describe how this position fits in your organization. Reporting to IT Manager on a team on developers and analysts What are the 3-4 non-negotiable requirements on this position? this is not a developer or or a data analyst- Looking for IT business analyst experience Bachelor s Degree or higher in Engineering, IT, Business Management, or related field. At least four years of business analysis, or other similar related experience. Proficient with proposing high level design of data integrations, and UI enhancements. Ability to diagram data flows and mock-up application windows to include in functional specs and to lead discussions. What are the nice-to-have skills? The ability to creatively present multiple options Lead presentations visually and through white-boarding

Keywords: VED Software Services, Inc., Atlanta , Sr Business Analyst, IT / Software / Systems , Kennesaw, Georgia

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