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Technical Support Specialist

Company: Confidential
Location: Atlanta
Posted on: August 17, 2019

Job Description:

Technical Support Specialist Requirements Required skills: Must have experience with server administration (windows 2000/2003 server and Active directory). Working knowledge with Microsoft OS (XP/2000/2003/Vista?) desktop and Server version. TCP/IP networking; configuring, installing and supporting the software, hardware and connectivity components of user?s workstation; Test, maintain, troubleshoot and repair of PCs and peripheral equipment for our corporate desktops 1-2 years technical product support experience Configuring POP/SMPT/IMAP email Clients Strong communication and customer service skills; ability to use non-technical approaches to train others in the use of computer hardware and software. Well developed problem solving and analytical skills. Ability to work under pressure and with various departments Previous exposure to trouble ticketing systems Strong written and verbal communication skills required to explain problems or answers to non-technical users. Excellent organizational and troubleshooting skills Extreme work schedule flexibility and adaptable to change Excellent problem solving skills Additional skills, not required 1 years practical W2K/2003 server experience DNS, DHCP, File and Printer Sharing, Windows VPN, Terminal server, IIS, SQL Server and POP/SMPT/IMAP knowledge Experience with server monitoring systems

Keywords: Confidential, Atlanta , Technical Support Specialist, IT / Software / Systems , Atlanta, Georgia

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