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Senior Technical Analyst

Company: GRM Information Management Services
Location: Roswell
Posted on: August 17, 2019

Job Description:

The Technical Analyst communicates directly with a strategic Healthcare Partner, managing multiple conversion projects into GRM's cloud-based Vendor Neutral Archive.Primary Duties And ResponsibilitiesThe performs a wide range of duties including the following Learn the solution and its capabilities. Understand, adopt and integrate the Implementation methodology into project execution. Manage multiple projects simultaneously, coordinating and prioritizing with the project teams. Explore options for solving conversion challenges with the team. Use the Implementation checklists to monitor all projects. Review all deliverables, ensuring a high-quality delivery to the Customer. Add to the process efficiencies. Update project data daily, provide weekly and monthly reporting and timely audits. Create Work Orders for the Healthcare Partner. Provide post-conversion support for the Customers. Customer Relationship Activities Establish trust relationships for GRM. Provide proven details, documentation, reporting and reviews with the Healthcare Partner. Reach out to the Customer after Production to check-in on current usage and goals. Control the program Communicate with the Customer and GRM project teams on a regular schedule. Ensure that the implementation stays within the approved budget. Identify and communicate risks, issues, and concerns that may affect the project or the implementation or the solutions. Communicate success by showing value gained based on factual data. Provide required information to have invoices generated and submitted according to the established timelines Report evaluation findings to Management and recommend changes to enhance future implementations. Requirements Customer-success, goal-oriented disposition Bachelor's Degree in Healthcare Management-related fields or Business-related fields. Understanding of technical terminology in relation to software solutions At least one year as a Healthcare IT Project Manager, implementing projects with external Customers. Excellent verbal and written communication skills, demonstrable with examples. Required for documenting specifications, knowledge turnover and training Customers Ability to work with physical and virtual teams Availability for some nights and weekends as necessary Light travel as needed Thirst for knowledge, initiative-driven Experience Project Management 4 years (Required) Healthcare Software Technology 4 years (Preferred) EducationBachelor's (Preferred)Job Type Full-timeBenefitsGRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Keywords: GRM Information Management Services, Atlanta , Senior Technical Analyst, IT / Software / Systems , Roswell, Georgia

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