AtlantaRecruiter
the smart solution for Atlanta jobs

Helpdesk Technician for State of Georgia

Company: nLeague Services Inc.
Location: Atlanta
Posted on: December 9, 2018

Job Description:

Helpdesk Technician for State of Georgia Duration: 3+ Months Location: Atlanta, GA Position ID: 54294 *Initial background check will be performed along with the submission* Helpdesk Technician General Description This position will be a short term position from Dec 17, 2018 to Feb 28, 2019. Provide technical assistance to computer users. Answer questions and resolve computer problems for users in person, via telephone and electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Create incident tickets and change request tickets within a ticket management tool, monitor ticket queues and escalation of tickets beyond SLA's. Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA's until resolved. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Refer major hardware or software problems or defective products to third party support vendors for service. Develop training materials and procedures, or train users in the proper use of hardware or software. Confer with staff, users, and management to establish requirements for new systems or modifications. Preferred Qualifications 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory, COTS applications. Thanks & I look forward to speaking with you soon. Below is the Link for more jobs at nLeague Services Inc:

Keywords: nLeague Services Inc., Atlanta , Helpdesk Technician for State of Georgia, IT / Software / Systems , Atlanta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Entry Level Software Engineer - Douglasville
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. Our Software Engineers design, analyze and build (more...)
Company: Revature
Location: Douglasville
Posted on: 12/15/2018

Application Developer
Description: Mobile Developer: Position Summary Key Areas of Responsibility We are looking for a qualified iOS or Android Mobile developer to join our Engineering team. You will be working with our engineers to (more...)
Company: Dimensional Thinking, LLC
Location: Atlanta
Posted on: 12/15/2018

Simulation Software Engineer with Security Clearance
Description: Description: The selected candidate will be a technical staff member for laboratory software development within the LM Aero Labs and Technical Services L TS Simulation Team. This organization develops (more...)
Company: LOCKHEED MARTIN CORPORATION
Location: Marietta
Posted on: 12/15/2018


Software Engineer ($45k-$57k year)
Description: br Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. br Our Software Engineers design, analyze (more...)
Company: Revature
Location: Gainesville
Posted on: 12/15/2018

Products Tester from Home (Part time). No Exp. Required, $25
Description: In-Home Usage Tester Product Tester--from--home Part-time br br Presently we're recruiting Product Testers from home in several US cities--to expand our private network of In-Home Usage Testers (more...)
Company: American Consumer Panels
Location: Lithonia
Posted on: 12/15/2018

SAP ABAP WM Consultant
Description: ABAP, BADI, FM, and interfaces , idoc, web
Company: quantum integrators
Location: Atlanta
Posted on: 12/15/2018

Career Mobile Equipment Op
Description: DescriptionTrinity Industries is seeking Career Mobile Equipment Operatorsfor the Cartersville GA location What You'll Do: ul li Operate mobile equipment
Company: Trinity Industries
Location: Cartersville
Posted on: 12/15/2018

Web Developer, Senior
Description: Position Description What does a phenomenal UI Web Developer do br You will provide technical leadership and solutions to develop the next generation of rich user interfaces. br This is a full time (more...)
Company: Fiserv
Location: Atlanta
Posted on: 12/15/2018

Product Tester from Home (Part-time). No Exp. Required, $25-
Description: In-Home Usage Tester Product Tester--from--home Part-time br br Presently we're recruiting Product Testers from home in several US cities--to expand our private network of In-Home Usage Testers (more...)
Company: American Consumer Panels
Location: Hampton
Posted on: 12/15/2018

Payment Technical Analyst
Description: Overview br br br br Contribute to a safer, secure and more sustainable World At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose - (more...)
Company: Underwriters Laboratories
Location: Atlanta
Posted on: 12/15/2018

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds