AtlantaRecruiter
the smart solution for Atlanta jobs

INFORMATION TECHNOLOGY SPECIALIST AMENDED (Customer Support)

Company: IRS
Location: Atlanta
Posted on: May 18, 2018

Job Description:

INFORMATION TECHNOLOGY SPECIALIST AMENDED (Customer Support) Duties Summary The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow. WHAT DOES AN IT SPECIALIST (CUSTOMER SUPPORT) DO? An Information Technology (IT) Specialist working in customer support provides technical support to customers who need advice, assistance, and training in applying hardware and software systems. Much of this work involves resolving difficult and complex problems, some unique to a single customer or organization, while others are more repetitive or similar to issues that have been handled and resolved before within the organizational component. As an IT Specialist (Customer Support) you will find that each day brings many new and exciting challenges, you will be exposed to the latest in information technology, and be recognized as an expert in your field. WHAT IS THE IRS INFORMATION TECHNOLOGY DIVISION? The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support. Positions are located in Information Technology (IT). Vacancies to be filled in any of the following locations: Lanham-Seabrook, MD, Kearneysville, WV, Memphis, TN, Detroit, MI, Austin, TX, Ogden, UT, Farmers Branch, TX, Chamblee, GA, Washington, DC, Fresno, CA, Philadelphia, PA, Holtsville, NY, Kansas City, MO, Atlanta, GA, Covington, KY, Charlotte, NC Learn more about this agency Responsibilities As an Information Technology Specialist (Customer Support) you will: Provide advice and assistance to customers; troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers' ability to carry out critical business activities. Prepare standard login scripts and establishing network access protocols to enable customers to gain local or remote access. Review, validate and standardize problem resolutions for inclusion in the problem resolution database. Provide technical support and expertise in resolving the most complex customer problems; e.g., by re-imaging customer workstations and correcting other workstations affected by similar problems. Evaluate and report on new tools and trends in the customer support field such as browser-based and speech-enabled customer support services; organize vendor demonstration sessions for other specialists; and recommend purchase of new tools to enhance the delivery of customer support services. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at IRSITJobs Travel Required Occasional travel - 1 to 5 nights per month may be required Supervisory status No Promotion Potential 13 Who May Apply This job is open to US Citizens and Nationals; no prior Federal experience is required AMENDED TO CHANGE TO SPECIFIC LOCATIONS following technical SUPPORT BACH_a33d1a

Keywords: IRS, Atlanta, INFORMATION TECHNOLOGY SPECIALIST AMENDED (Customer Support), IT / Software / Systems, Atlanta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other IT / Software / Systems Jobs


Senior Java Developer
Description: Senior Java Developer This is a FULL TIME position for GC/USC Only .The ideal candidate will hold a Bachelor's degree, preferably in a technical field, with 5 years of IT and/or business experience or (more...)
Company: SmartIT Pros
Location: Atlanta
Posted on: 05/21/2018

Technical Assistant ( Japanese )
Description: My client is a International firm with an American Corporate office in Atlanta GA. This Technical Assistant must speak Japanese and ideally have a Bachelor's degree in a Technical curriculum. We are recruiting (more...)
Company: Swift Recruit
Location: Atlanta
Posted on: 05/21/2018

Software Engineer II (.NET)
Description: Software Engineer II .NET Cox Auto Atlanta, GA 8 Month W2 Contract 56/Hr The Microsoft Dynamics Developer position is responsible for architecture, development and technical documentation related to (more...)
Company: OmniPoint Staffing
Location: Atlanta
Posted on: 05/21/2018


Esri ArcGIS Enterprise Developer
Description: ESRI ArcGIS Enterprise DeveloperAtlanta, GA12 MonthsMUST BE LOCAL TO GA.ResponsibilitiesDevelops customized web applications, web services, mobile, and enterprise solutionsDevelops geoprocessing and (more...)
Company: Visionsoft International
Location: Atlanta
Posted on: 05/21/2018

C# Developer
Description: C DeveloperLocation: Alpharetta, GAClient: Global Accounting and Professional Consultancy FirmDuration: 12 MonthsThe C /Automation
Company: Tsr Consulting Services
Location: Alpharetta
Posted on: 05/21/2018

Esri ArcGIS Enterprise Developer
Description: Esri ArcGIS Enterprise Developer The Client is seeking a technical GIS developer for developing Esri ArcGIS Enterprise 10.4x Javascript API applications and SharePoint 2013 solutions. The candidate (more...)
Company: Byteware
Location: Atlanta
Posted on: 05/21/2018

Network Engineer - Python
Description: Network Engineer - Python 110-120K bonusCan be located in Hagerstown, MD Marietta, GA or Wilmington, DEPrestigious Firm is seeking a Network Engineer, a true engineer not an operational support professional. (more...)
Company: Request Technology, LLC
Location: Marietta
Posted on: 05/21/2018

Sr. Applications Developer
Description: Sr. Applications Developer Sr. Applications Developer We're the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done--- our innovative culture demands yes and how (more...)
Company: UPS
Location: Alpharetta
Posted on: 05/21/2018

Lead IIB Consultant w/ Datapower / Java
Description: Lead IIB Consultant w/ Datapower / Java ASG has an immediate opportunity for a Lead IIB Consultant w Datapower / Java Lead IIB Consultant - Datapower / JavaLocation: ATLDuration: 6 monthsJob Details:Good (more...)
Company: Assurity Staffing Group
Location: Atlanta
Posted on: 05/21/2018

Georgia Locals Only ::: Esri ArcGIS Developer Maddy J
Description: Title: Esri ArcGIS DeveloperLocation: Atlanta, Georgia 30308Duration: 14 Months Description: ResponsibilitiesDevelops customized web applications, web services, mobile, and enterprise solutionsDevelops (more...)
Company: Paramount Software Solutions
Location: Atlanta
Posted on: 05/21/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds