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IT Delivery Manager - Security Operations Delivery

Company: SunTrust Banks
Location: Atlanta
Posted on: December 6, 2017

Job Description:

Job Description
Provides oversight of integrated delivery teams engaged in large & complex enterprise security projects. Breadth of responsibility includes delivery, financial and business accountability in addition to day-to-day management of teammates and contractors. Manages a multi-disciplinary team that includes business analysts, project managers, architects, and/or developers. Understands and translates (security) business needs into project and team objectives and deliverables. Assists business leaders in understanding IT processes and restrictions. Monitors progress of the team relative to established objectives and priorities. Manages performance and provides coaching as needed. Ensures that projects are delivered according to enterprise policies and procedures. Works closely with senior leaders within IT and the business. Aligns appropriate support teams to ensure performance by demanding a strict performance-based measurement process for teammates. Organizes, plans, and manages programs and projects. Partners with others within IT and the business on the execution of delivery projects from conception through implementation. Makes judgments about priorities and the team's approach to work based on an understanding of how the team contributes to the achievement of broader objectives. Adapts plans to meet service and/or operational challenges. Identifies and resolves technical, operational, risk management, and organizational challenges. Has full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews. In an Agile environment, may serve as the "IT Leader."
Qualifications
Minimum Requirements: Bachelor Degree and 8 years of experience managing complex IT projects or equivalent work experience. At least 4 years of experience in project management/delivery. Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services. Knowledge of technology structures that incorporate variable staffing evolving platforms, cost and value arbitrage value propositions. Knowledge of business process reengineering and operations. Broad view of how industry and technology changes impact technology and client experience through digital channels. Strong business acumen and domain expertise in the assigned portfolio. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities. Ability to influence and negotiate to enable agreement on scope, cost, and schedules. Ability to manage a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
Preferred Requirements: Bachelor's degree in a technical discipline, Master---s degree or MBA, and 10 years of experience managing complex IT projects. Banking or financial services experience. PMP certification.
Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser: eoc.gov/employers/upload/eeoc_self_print_poster.pdf ol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Keywords: SunTrust Banks, Atlanta, IT Delivery Manager - Security Operations Delivery, IT / Software / Systems, Atlanta, Georgia

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