Business Performance Analyst
Company: Atlanta Airlines Terminal Company
Location: Atlanta
Posted on: April 6, 2026
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Job Description:
Job Title: Business Performance Analyst Pay Grade: 6 Salary:
$60,588 Department: Enterprise Support Reports to: Enterprise
Support Manager FLSA Status: Exempt Position Summary : Analyzes the
performance of critical business functions, defines the scope and
impact of business performance measurement processes, as well as
design, plan and implement an enterprise-wide data management plan.
Activities include implementation of policies, procedures,
communication, and execution of business performance management
processes. The Business Performance Analyst is expected to
understand business processes and requirements for each functional
area within the organization. Other responsibilities include
extracting data from corporate systems, manipulating and validating
data, conducting root cause analysis, and identifying opportunities
for improving business performance. The successful candidate should
be comfortable writing queries, developing analytical
visualizations, and integrating data with automated platforms.
Responsibilities: · Administers activities for collecting,
analyzing, and reporting business performance across all
departments · Extract data from internal/external systems and
develop performance reports · Monitors business performance and
collaborates with various stakeholders to improve performance
against business objectives · Participates in data management
strategy meetings · Administers workforce training for data
management objectives · Collaborates with all departments to
analyze business performance and make recommendations in support of
business performance objectives · Evaluates data management
proposals to ensure risks are identified and mitigated prior to
adopting new data management processes, procedures and or
techniques · Analyzes collected data through task analysis,
business process, surveys, and workshops · Supports the Enterprise
Support team during the development stage of process improvements ·
Prepares accurate and detailed requirement specifications
documents, user interface guides, and functional specification
documents · Communicates effectively and efficiently with external
clients and internal teams to deliver functional requirements as
specified · Documents the acquired results of analysis and
workflows, which includes obtaining sign-off from the appropriate
client and stakeholders · Manages any change requests related to
activities required to meet the agreed deliverable due dates ·
Understands system capabilities and creates specifications and
documents necessary to prepare customer reports for business
performance dashboards · Other responsibilities as assigned
Qualifications · Bachelor’s degree in Business Administration,
Computer Science, Engineering or 3-5 years’ experience with
technical/analytical related jobs in lieu of a college degree ·
Proficient in MS Office suite, including Excel, Word, PowerPoint,
and Outlook · Advanced knowledge of analytical visualization
software e.g., Microsoft Power BI, Tableau, etc. · Solid
mathematical aptitude and effective project management skills ·
Must be able to pass requirements for approval for an ATL badge
with customs seal. This includes a 10-year background search by
fingerprint analysis · Flexible with work hours and requirements
outside of normal working hours/days to provide atypical
on-premises support during emergencies or critical events Success
Characteristics: · Passion for customer service excellence through
attentive listening, providing timely information and welcoming
feedback and open discussions regarding performance · Team oriented
with the ability to build consensus and effective relationships ·
Must be a self-starter, problem-solver and one that takes
initiative · Ability to read, analyze and interpret moderate to
complex business processes · Able to interact positively and
effectively with co-workers, subordinates, and supervisors ·
Excellent interpersonal, organizational, written, verbal and
presentation skills to successfully manage a variety of
responsibilities with accuracy · Outstanding project management
skills with an ability to prioritize workloads · Demonstrated
maturity, credibility, and self-confidence to function effectively
in a demanding environment · Commitment to data-driven decision
making and the use of key performance indicators in the execution
(development, analysis, corrective action, communication, and
pursuit and provision of feedback) of tactical, operational, and
strategic responsibilities · High level of integrity and
dependability with a strong sense of urgency, accountability, and
results-orientation This position is in Atlanta, GA. Atlanta
Airlines Terminal Company is an Equal Opportunity Employer offering
competitive compensation and an excellent benefits package first
day of hire.
Keywords: Atlanta Airlines Terminal Company, Atlanta , Business Performance Analyst, IT / Software / Systems , Atlanta, Georgia
