ServiceNow Lead Developer
Company: Disability Solutions
Location: Kennesaw
Posted on: September 30, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!About the Team:The Global Technology Service
Management function is a new team charted with designing,
implementing and managing next generation Service Management
policies, processes and solutions. Our mission is to ensure the
appropriate controls and capabilities are in place to enable the
delivery of stable, resilient, and available technology services to
our customers and employees.Job Description:This job is responsible
for infrastructure tool/service designs within technical domains in
accordance with architectural governance, standards and policies.
Key responsibilities include facilitating deployment of
tools/services by leading others in solution development,
maintenance of templates, playbooks and automation used during
implementation. Job expectations include demonstrating expertise
within technical domains, decomposing issues or objectives into
work units, advancing efficient solution delivery practices, and
promoting exceptional design, engineering and organizational
practices.The ServiceNow Lead Developer will have a leading role in
developing the ServiceNow platform as defined by the Product teams
and guide the development team in solution design and
implementation approaches that align to best practices. Key
responsibilities:
- Contributes to the ServiceNow platform roadmap and
strategy
- Develop and maintain the ServiceNow platform in alignment with
the strategy
- Enforce platform engineering and development standards
- Review and evaluate demand for fit and alignment to products
and identify complex features requiring additional due
diligence
- Provide input to and sign off on solution design for complex
features
- Manage ServiceNow code quality control processes and
routines
- Lead and mentor a team of developers assigned to specific
ServiceNow productsResponsibilities:
- Confirms that application and business requirements have been
translated into technical definitions, reference models,
blueprints, and playbooks to guide development and integration of
technology solutions
- Contributes to the creation/selection of functional and
non-functional product evaluation requirements within and across
domains
- Reviews and may develop software solutions to address manual
and repeatable work or inefficient processes
- Reviews and guides the evaluation of reference models,
blueprints, playbooks and the execution of on-site evaluations of
third-party products being considered for firm adoption
- Mentors and assists Infrastructure resources on infrastructure
service along with application integration validation methods and
tools to ensure that technology solutions comply with enterprise
system design and engineering standards
- Promotes an inclusive and healthy working environment and help
to resolve organizational impediments/blockersSkills:
- Analytical Thinking
- Application Development
- Risk Management
- Solution Design
- Automation
- Business Acumen
- DevOps Practices
- Solution Delivery Process
- Stakeholder Management
- ArchitectureRequired Qualifications:
- Minimum of 5+ years of experience a ServiceNow development and
engineering
- ServiceNow Certified System Administrator (CSA) certification,
product micro certifications
- Proven experience as a lead engineer in highly regulated
environments
- Experience in ServiceNow cloud platforms
- Experience designing and implementing ServiceNow products,
supporting software engineering, maximizing data processing
systems, building cloud-compatible services, and operating within
an enterprise IT lifecycle
- Experience with continuous integration between ServiceNow
modules and integrated applications
- Experience in highly regulated IT lifecycle management,
including system security, auditing, data processing and analytics,
software development methodologies, and technology transitions
- Experience building and managing IT solutions, including
integrating multiple services in ServiceNow or other cloud
technologies
- Experience supporting ServiceNow integrations for security,
risk, and compliance
- Experience in ServiceNow platform management, data management,
configuration and implementation, custom development,
infrastructure management, and hosting
- Experience in financial institution information technology
security, compliance with rules, regulations, and financial
industry standards
- Experience leveraging MID servers for integration and
automation
- Experience with front-end technologies like HTML, CSS, and
JS
- Experience with custom REST/SOAP APIs (web services)
- Experience with ServiceNow Discovery and other Configuration
Management Database (CMDB)population toolsets
- Experience with CMDB design and implementation
- Experience with ITIL Operations Application design and
implementation (incident, problem, change, service request,
etc.)
- Experience gathering and analyzing system requirementsDesired
skills:
- ServiceNow certified implementation specialist (CIS)
- ServiceNow certified application developer (CAD)Shift:1st shift
(United States of America)Hours Per Week: 40
Keywords: Disability Solutions, Atlanta , ServiceNow Lead Developer, IT / Software / Systems , Kennesaw, Georgia
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