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Product Manager (Web/Mobile applications)

Company: West Corporation
Location: Atlanta
Posted on: September 24, 2022

Job Description:

For this opening we will consider candidates from the following locations: Longmont,CO,United States - , United States

Intrado's Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed - call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.

Intrado also provides notifications to the utilities, healthcare, and educational sectors. Our platform provides multi-modal communications that meet an individual's contact preference and routes over 4 billion notifications each year. At the end of the day, Intrado believes that keeping people in our communities safe, connected, and healthy is a top priority.

Intrado is looking to hire a Product Manager to join our Digital Workflows team.

Essential Duties:

  • Participate in the development of company products and services to meet and exceed customer expectations and market demands in adherence to corporate and departmental policies and procedures
  • Manage the development process and conduct review meetings
  • Establish master schedules and resolve scheduling conflicts
  • Develop promotional materials and train sales staff
  • Prepare financial forecasts and track actual expenses against forecast
  • Support one or more products in the life cycle
  • Take product enhancements through the various phases
  • Write business requirements for enhancements and new products
  • Write original business cases
  • Compile market research and assess potential market opportunities
  • Develop marketing plans defining the outlook for the product portfolio
  • Contribute to new product ideas and make internal presentations
  • Develop customer presentations
  • Develop and monitor pricing of new product lines
  • Support all P&L related line items for company products
  • Comply with the letter and spirit of the Intrado Information Security Policy

    Education:
    • Bachelor's degree from an accredited college or university with major course work in business administration, management information systems, marketing or a related field is required
    • Equivalent work experience in a similar position may be substituted for educational requirements

      Experience:
      • 3+ years of product management experience required
      • 1+ year project management experience preferred
      • Solid understanding of Pragmatic Marketing and/or Product-Market fit (PMF) concepts
      • Prior experience launching new products, Cloud-based and/or SaaS products experience is strongly preferred
      • Autonomous, business oriented and resourceful self-starter
      • Great team-player
      • Strong communication and presentation skills
      • Intermediate knowledge of MS Office products including Word, Excel, Outlook, and PowerPoint required
      • Basic knowledge of product and project management software tools preferred

        Benefits & Compensation

        Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you'd expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond - tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identity protection and more! Apply today to join us in work worth doing !

        The anticipated salary range for this position is between $100,000 and $110,000.

        ABOUT US

        Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

        The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

        Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.

        Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

        ABOUT THE TEAM

        Intrado's Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed - call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.

        Intrado also provides notifications to the utilities, healthcare and educational sectors. Our platform provides multi-modal communications that meet an individual's contact preference and routes over 4 billion notifications each year. At the end of the day, Intrado believes that keeping people in our communities safe, connected and healthy is a top priority.

        Job Requirements

Keywords: West Corporation, Atlanta , Product Manager (Web/Mobile applications), IT / Software / Systems , Atlanta, Georgia

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