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Senior Technology Operations Analyst

Company: Cox Automotive
Location: Atlanta
Posted on: May 16, 2022

Job Description:

Primary Location: 6325 Peachtree Dunwoody Rd, Atlanta, GA, USADivision: Cox AutomotiveJob Level: Individual ContributorTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 202202480At Cox, we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.Keep reading to learn more about this opportunity to join the Cox family of businesses.The Sr. Oracle Systems Analyst is responsible for daily support of Cox Automotive Oracle eBS application (R12) with focus on procure to pay, record to report and acquire to retire modules. This role provides assistance to users by serving as support help, providing best in class, documented solutions that resolves user issues and increase productivity. The Sr Technology Ops Analyst must be able to manage multiple priorities in a dynamic, fast-paced environment.Job Responsibilities:

  • Support end user through ticketing system and ensure accuracy of ticket categorization and priority.
  • Set up and maintain master data values in Oracle eBS R12 for supported modules.
  • Resolve tickets within SLAs.
  • Partners with Lead Analyst to identify and document problems.
  • Perform smoke testing for new features or updates.
  • Provide feedback to management and Lead Analyst when critical issues occur.
  • Be an Oracle eBS R12 subject matter expert.
  • Assist agile enabled product teams when needed.Qualifications:
    • Bachelors degree in Computer Science or related field or equivalent combination of industry related professional experience and education.
    • Minimum 7 years of Oracle eBS, R12 experience.
    • Proficient in Oracle eBS modules: AR, GL, AP, Procurement/Purchasing, Cash Management and Project Accounting/Fixed Assets.
    • Exposure to Oracle Webcenter preferred.
    • Proven multi-tasking and prioritization skills.
    • Thorough understanding of Oracle module table structures, technical architecture, APIs and Open Interfaces related to Oracle eBS, R12
    • Experience in an application support environment
    • Exposure to Accounting, Supply Chain and Accounts Payable fundamentals.
    • Accounting and / or MIS degree desired
    • Service Now support application
    • Proficiency with Oracle SQL Developer.
    • Thorough understanding of standard MS Office applications (Word, Excel, PowerPoint)
    • Strong verbal and written skills.
    • Works well under pressure.
    • Understands best practices across various process streams
      Who We AreAbout Cox AutomotiveTheres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.About CoxWe are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Automotive, Atlanta , Senior Technology Operations Analyst, IT / Software / Systems , Atlanta, Georgia

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