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Technical Support

Company: Adecco USA
Location: Winder
Posted on: January 16, 2022

Job Description:

Adecco is hiring immediately for Technical Support jobs at a local client in Winder, GA. This position is responsible for providing the Most Amazing Personal Service to internal and external customers using company resources. Responsibilities: Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved Act as the initial point of contact for all computer and system related concerns from clients or other employees Assist in creating training materials pertaining to computer troubleshooting and usage Speak with store associates over the phone to analyze, troubleshoot, and diagnose hardware problems Resolve technical issues related to network interruptions Requirements: Bachelor's Degree in Computer Science or related technology field is preferred 1-3 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services Professional written and interpersonal skills Ability to prioritize and manage several milestones and projects efficiently Extensive experience working with different operating systems including Windows and Mac OS Accept constructive criticism and customer feedback regarding their experience with software or IT services Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other remote access desktop programs Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Experience troubleshooting amps, music players, traffic counters, phones, and routers Networking experience Store setup/pull down experience What's in this for you? Weekly pay starting at $20.00/hr. Medical, dental, and vision plans Free upskilling opportunities through the Aspire Academy Shift: Monday- hursday; 9:00am to 5:30pm Click on apply now for immediate consideration for these Technical Support positions in Winder, GA!Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Atlanta , Technical Support, IT / Software / Systems , Winder, Georgia

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