Specialist Network Administrator
Company: AT&T
Location: Atlanta
Posted on: January 16, 2022
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Job Description:
Overall Purpose: This career step requires limited level
experience. Individual contributor responsible for owning and
managing all day to day monitoring, maintenance, administration,
and performance management of specific elements and services.
Key Roles and Responsibilities: This person is fully responsible
for the uptime and availability of platforms, elements and
services. Responsible for the operational testing and
implementation of new hardware and configurations. May assist in
the coordination, partnership and management of technology vendors,
outside consultants and internal dotted line resources as needed.
Works as part of a 24X7 staff to delivers network technical support
to address escalations. Provides the technical troubleshooting and
leadership skills required to recover from the most complex network
problems in real time to restore service. Identification of root
cause, resolution, work around, testing and implementation of fixes
or design changes to restore and improve customer service. As
subject matter experts, works closely with business partners to
identify and quantify business issues associated with specific
projects, develop and implement business strategy, and assist in
setting strategic technical direction in support of customer facing
organizations. Review and approve proposed technical systems
designs to insure business requirements are met. May assist in
providing leadership for projects, including such activities as
developing business cases, defining business and or technical
requirements and preparing detailed plans and schedules. May lead
cross- functional teams on specific issues and or projects. May
review and interpret technical documentation and vendor
specifications for inclusion / adaptation into network standards.
Job Contribution: Technical professional with limited experience.
Working knowledge of technical principles, learning ATT
technologies.
Responsible for complex tasks required in the testing and analysis
of all elements of the network facilities. Assists and supports
other employees in the Network Operations Center/Technical
Assistance center as initial fault isolation support for internal
and external customers. Assists with network
configuration/reconfiguration cell sites. Assists in the collection
of customers requested data such as traffic reports as needed.
Assists in the rapid assessment of both the nature and severity of
customer problems and initiates calls to various support
organizations as needed. Maintains documentation of daily
operations. Troubleshooting cell sites, distributed antenna system
(DAS), Small Cells, centralized RAN(C-RAN) sites
Education: High School Diploma or GED equivalent is preferred.
Experience: Typically requires 1-2 years experience. Technical
Career Pathway (TCP) role.
Qualifications - External
Note: Additional skills / competencies may be added to this
specific requisition. During the application process, you will be
asked to provide your proficiency and experience with all the
skills / competencies associated with the requisition.
Keywords: AT&T, Atlanta , Specialist Network Administrator, IT / Software / Systems , Atlanta, Georgia
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