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Specialist Network Administrator

Company: AT&T
Location: Atlanta
Posted on: January 16, 2022

Job Description:

Overall Purpose: This career step requires limited level experience. Individual contributor responsible for owning and managing all day to day monitoring, maintenance, administration, and performance management of specific elements and services.
Key Roles and Responsibilities: This person is fully responsible for the uptime and availability of platforms, elements and services. Responsible for the operational testing and implementation of new hardware and configurations. May assist in the coordination, partnership and management of technology vendors, outside consultants and internal dotted line resources as needed. Works as part of a 24X7 staff to delivers network technical support to address escalations. Provides the technical troubleshooting and leadership skills required to recover from the most complex network problems in real time to restore service. Identification of root cause, resolution, work around, testing and implementation of fixes or design changes to restore and improve customer service. As subject matter experts, works closely with business partners to identify and quantify business issues associated with specific projects, develop and implement business strategy, and assist in setting strategic technical direction in support of customer facing organizations. Review and approve proposed technical systems designs to insure business requirements are met. May assist in providing leadership for projects, including such activities as developing business cases, defining business and or technical requirements and preparing detailed plans and schedules. May lead cross- functional teams on specific issues and or projects. May review and interpret technical documentation and vendor specifications for inclusion / adaptation into network standards. Job Contribution: Technical professional with limited experience. Working knowledge of technical principles, learning ATT technologies.
Responsible for complex tasks required in the testing and analysis of all elements of the network facilities. Assists and supports other employees in the Network Operations Center/Technical Assistance center as initial fault isolation support for internal and external customers. Assists with network configuration/reconfiguration cell sites. Assists in the collection of customers requested data such as traffic reports as needed. Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed. Maintains documentation of daily operations. Troubleshooting cell sites, distributed antenna system (DAS), Small Cells, centralized RAN(C-RAN) sites
Education: High School Diploma or GED equivalent is preferred.
Experience: Typically requires 1-2 years experience. Technical Career Pathway (TCP) role.
Qualifications - External

  • Builds Trusted Relationships and Strategically Collaborates Across Workgroups to Achieve Mutual Outcomes
  • Contingency and Disaster Recovery Management (General)
  • Continuously Develops Highly Competitive and Advanced Skills
  • Delivers Industry-Leading Performance and Results
  • Displays High Integrity, Trust, Honesty and a Deep Sense of Caring for the Success of our Company, Customers, and Employees
  • Drives Alignment by Communicating Boldly and With Clarity
  • Ignites Change Through Innovation and Transformation
  • Network Administration
  • Network and Internet Security
  • Network Architecture
  • Networking/Communications Hardware
  • Operating Systems and Environments
  • Problem Management Process
  • Process Management
  • Scripting Tools and Languages
  • Sniffer
  • Storage Area Networks
  • Technical Troubleshooting
  • Virtualization Tools and Technologies
    Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.

Keywords: AT&T, Atlanta , Specialist Network Administrator, IT / Software / Systems , Atlanta, Georgia

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