Technical Services Engineer
Company: Mongodb
Location: Atlanta
Posted on: January 16, 2022
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Job Description:
The person in this role must be willing and able to work
weekends. This is a full time position with the option to work
Wednesday through Sunday or Saturday through Wednesday.
The database market is massive (the IDC estimates it to be $119B+
by 2025!) and MongoDB is at the head of its disruption. The MongoDB
community is transforming industries and empowering developers to
build amazing apps that people use every day. We are the leading
modern data platform and the first database provider to IPO in over
20 years. Join our team and be at the forefront of innovation and
creativity.
MongoDB Technical Services Engineers use their exceptional problem
solving and customer service skills, along with their deep
technical experience, to advise customers and to solve their
complex MongoDB problems. Technical Service Engineers are experts
in the entire MongoDB ecosystem - database server, drivers, cloud
and infrastructure. This also includes services such as Atlas
(database as a service), or Cloud Manager (which helps customers
with automation, backup and monitoring of their MongoDB systems).
Our engineers combine their MongoDB expertise with passion,
initiative, teamwork and a great sense of humor to help our
customers to be successful with MongoDB.
This role can be based out of any of our East Coast offices or
remotely in the East Coast region.
Cool things youll do
You'll be working alongside our largest customers, solving their
complex challenges - resolving questions on architecture,
performance, recovery, security, and everything in between. You'll
be an expert resource on best practices in running MongoDB at
scale, whatever that scale may be. You'll be an advocate for
customers' needs - interfacing with our product management and
development teams on their behalf. And you'll contribute to
internal projects, including software development of support tools
for performance, benchmarking, and diagnostics.
What You Need
*Ability and willingness to work Saturdays and Sundays (the person
in this role will work either Wednesday through Sunday or Saturday
through Wednesday)*
We consider all candidates with an eye for those who are self
taught, insatiably curious, and multi-faceted.
The ideal candidates should have strong technical experience in one
(or more) of the following areas
If you have an operations background, we prefer experience
administering large-scale production environments, including
hardware, operating systems (e.g. Linux, Windows), networks
(including firewalls and load balancers), as well as cloud-based
resources (e.g. AWS, Azure, Google Cloud Platform).
Its crucial for every candidate that they can check off all of
these boxes
To drive the personal growth and business impact of our employees,
were committed to developing a supportive and enriching culture for
everyone. From employee affinity groups, to fertility assistance
and a generous parental leave policy, we value our employees
wellbeing and want to support them along every step of their
professional and personal journeys. Learn more about what its like
to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for
individuals with disabilities within our application and interview
process. To request an accommodation due to a disability, please
inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type and makes all hiring
decisions without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any
other characteristic protected by federal, state or local laws.by
Jobble
Keywords: Mongodb, Atlanta , Technical Services Engineer, IT / Software / Systems , Atlanta, Georgia
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