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Senior Information Technology Specialist

Company: Icebox Diamonds & Watches
Location: Atlanta
Posted on: April 10, 2021

Job Description:

Icebox Diamonds & Watches is a family owned and operated jewelry retail company that has been in business for over 40 years. We recognize and celebrate with our team/family to provide an amazing company culture, a fun work environment and most of all we understand that our people make a difference in our customer experience. Our social media outlets of Instagram and YouTube are some of the most viewed in the jewelry world -we are proud of our accomplishments.
Currently we are seeking a hands-on Sr. IT Specialist to join our team in Atlanta, GA. The position will be responsible for:

  • Leading and Supervising employees of the information technology department in accordance with organizational policies and goals.
  • Keeps computer equipment, hardware, and software updated to meet organizational needs.
  • Helps business operations groups utilize information systems to improve their efficiency.
  • Operating the firewall and monitoring WAN/LAN for security risks
  • Managing and maintaining file servers and NAS Devices
  • Working with vendors for support on office phones, iPhones, POS software, and firewall maintenance
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check hardware of computers, copiers printers (mouses, keyboards etc.) to ensure proper functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
    • Active Directory and Gsuite/365 experience
    • SQL experience for configuration purposes
    • Windows server backup
    • Proven experience as IT Technician or relevant position
    • Excellent diagnostic and problem solving skills
    • Excellent communication ability
    • Outstanding organizational and time-management skills
    • In depth understanding of diverse computer systems and networks
    • Good knowledge of internet security and data privacy principles
    • Degree in Computer Science, engineering or relevant field
    • Certification as IT Technician will be an advantage (e.g. A+, Microsoft Certified IT Professional)

      Icebox Benefits:20+ Paid Days off per year$10.00/week Medical Insurance$1.00/week Dental Insurance$1.00/week Vision Insurance$1.00/week Life Insurance$1.00/week Long-Term Disability100% Match up to 4% on your 401k!
      Icebox Diamonds & Watches our people make a difference with our customers.

Keywords: Icebox Diamonds & Watches, Atlanta , Senior Information Technology Specialist, IT / Software / Systems , Atlanta, Georgia

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