Full Time Customer Care Center Representative II - $18.75/hr
Company: State Farm Mutual Automobile Insurance Company
Location: Atlanta
Posted on: May 16, 2022
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Job Description:
OverviewWe are not just offering a job but a meaningful career!
Come join our passionate team! As a Fortune 50 company, we hire the
best employees to serve our customers, making us a leader in the
insurance and financial services industry. State Farm embraces
diversity and inclusion to ensure a workforce that is engaged,
builds on the strengths and talents of all associates, and creates
a Good Neighbor culture.We offer competitive benefits and pay with
the potential for an annual financial award based on both
individual and enterprise performance. Our employees have an
opportunity to participate in volunteer events within the community
and engage in a learning culture. We offer programs to assist with
tuition reimbursement, professional designations, employee
development, wellness initiatives, and more!Visit our Careers page
for more information on our benefits , locations and the process of
joining the State Farm team!here you'll work:This is a hybrid
position that requires spending time working from home and in the
office. After training, associates will work approximately 80% at
home and 20% in the office. Compensation: Starting pay is
$18.75/hrYou are also eligible for:--- 10% shift differential
available for specific hours and weekends--- An annual bonus based
on individual and enterprise performance--- Salary increase of
$0.50 per hour after the first six months--- Annual merit increases
Total Rewards Benefits: --- We like to reward our employees for
their hard work and commitment. That is why we offer benefits you
might not find other places:--- Accrued Paid Time Off (PTO),plus:o
5 days of Life Leave to take care of yourself and your familyo Paid
Volunteer Timeo Annual Celebration Day to celebrate what's
important to youo Parental leave for mothers and fathers---
Wellness?and mental health programs--- 401(k) Savings Plan---
Medical, dental and vision--- Health Reimbursement Account, Health
Care Flexible Spending Accounts, and life insurance --- Tuition
Reimbursement/Community College Tuition Program--- Discounts from
hundreds of retailers through our Perks at Work program---
Development and Mentor programs designed to help our employees grow
and achieve their specific career goals--- Employee Resource Groups
- State Farm's Good Neighbor Culture celebrates diversity and
promotes an inclusive environment where all employees feel
welcomed, valued, and respected. The State Farm Employee Resource
Group (ERG) program is a key element in our Enterprise D&I
Structure and Strategy. ResponsibilitiesThe Customer Care Center
(CCC) is committed to solving our customers' needs on first contact
through simple, high-quality, and personalized experiences. We
currently have the following types of shifts and openings: ---
Part-time (average 24 hours per week) --- Shifts are
afternoon/evening/night and weekends *** Schedules require
availability on the weekends*** Please Note: --- Start Date: June
20, 2022 --- Mandatory Training is 14 weeks duration. Training:
After training, associates will work approximately 80% at home and
20% in the office.ning! Training schedules will vary based on shift
and role. The training continues beyond day one as well. Training
hours will be: 10:30am - 7:00pm EST Onboarding 6/20- 6/22 Core:
6/23 -8/19 1st week of Nesting: 8/22 - 8/26 2nd two weeks of
Nesting: 8/27, 8/30 - 9/2; 9/3, 9/6 -9/9 Post Training shifts range
from 12:00pm to 8:30pm or 8:30am to 7:00pm (weekdays vary) and
range from 8:00am to 10:00pm EST (weekend days vary)
Keywords: State Farm Mutual Automobile Insurance Company, Atlanta , Full Time Customer Care Center Representative II - $18.75/hr, Human Resources , Atlanta, Georgia
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