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Barista (FULL TIME) - Crowne Plaza Atlanta Midtown - Atlanta, GA

Company: Crowne Plaza Atlanta - Midtown
Location: Atlanta
Posted on: August 24, 2019

Job Description:

The Crowne Plaza Midtown Coffee House(Proudly Brew Starbucks) is seeking baristas for food and beverage service. Key Requirements:

  • Positive, friendly attitude
  • Experience making coffee and espresso drinks
  • Flexible schedule
  • Works well in during busy rush hours Responsibilities:
    • Making and serving hot and cold beverages including coffee and espresso drinks
    • Welcoming customers and helping them to determine their coffee interests
    • Educating customers about the menu options
    • Opening and closing the station
    • Maintaining inventory
    • Keeping equipment clean and in running order
    • Basic food preparation and service Responsibilities and essential job functions include but are not limited to the following:
      • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
      • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
      • Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
      • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
      • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
      • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
      • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
      • Maintains a clean and organized workspace so that partners can locate resources and product as needed.
      • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
      • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
      • Maintains regular and punctual attendance Starbucks Barista Job Duties With the barista position at Starbucks, you will be expected to rapidly adapt to the changing needs throughout the store. You can easily start off making beverages at the Frappuccino station before swapping spots with a fellow associate at the espresso bar. As a Starbucks barista, your primary responsibilities will include: Preparing coffee and tea beverages for customers Recommend potential product recommendations to undecided clientele Clean and maintain the store during downtime as needed Ensure that food safety procedures are being adhered to at all times Operate the cash till and accurately record customer order information Resolve customer complaints quickly and efficiently as they arise Starbucks Barista Working Hours Baristas at Starbucks work a wide range of different hours based on the staffing needs of the individual store. Common time periods that you may be expected to come in include late nights as well as early mornings. Baristas can be either full-time or part-time with hours ranging anywhere from 20 to 40 hours each week. In rare cases, overtime may occasionally be required during busy periods. Starbucks Barista Working Environment Working as a barista at Starbucks will require extended periods of standing and walking around quickly. In addition, you must be comfortable working in a fairly confined area with multiple other employees around you. Depending on the station you are assigned, you will be exposed to hot temperatures while operating various cooking equipment as well. While stocking and moving equipment, you will also be crouching throughout the day as well. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
        • Must have basic knowledge of food service.
        • Have a passion for customer service and be solutions-oriented.
        • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
        • Basic English language writing skills necessary for completion of requisitions.
        • Sufficient manual dexterity in hands in order to use equipment, pick up glassware, mix drinks, and reach overhead to retrieve stock.
        • Ability to read, speak and understand the English language in order to communicate with guests and take orders.
        • Ability to operate a keyboard and point of sale procedures to pre-check, order and close out a check.
        • Ability to stand and work in confined spaces for long periods of time.

Keywords: Crowne Plaza Atlanta - Midtown, Atlanta , Barista (FULL TIME) - Crowne Plaza Atlanta Midtown - Atlanta, GA, Hospitality & Tourism , Atlanta, Georgia

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