AtlantaRecruiter Since 2001
the smart solution for Atlanta jobs

Full Time Work at Home Senior Customer Service Representative

Company: Mommy Jobs Online
Location: Smyrna
Posted on: July 15, 2019

Job Description:

Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, highly self-motivated individual? Do you genuinely care about helping customers? Then a CSR Virtual Servicing role may be the role for you! These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills. Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution. Associates will also utilize a variety of systems and tools to efficiently service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. In addition, listening skills are critical such that effective use of information that is heard is fully leveraged. Success in this role requires the following: - Regular and predictable attendance is required. - The ability for you to be a passionate customer service advocate with past experiences for you to draw upon - Strong time management and multi-tasking skills in a virtual environment - Ability to be self-motivated and communicate confidently in a remote environment - Capable of working through changes and challenges by problem solving to achieve the desired result - Possess strong decision making ability and pay close attention to detail - High level of autonomy and ethical self-management in a highly audited setting - Willingness and acceptance to be nimble when servicing customers - Comfort with schedules that will most likely require afternoons or evenings and at least one weekend day, often inclusive of split days off - Excellent grammar, verbal, and vocal skills - Exceptional listening, questioning and call control techniques - Knowledge of digital servicing Virtual Servicing Associate (Work at Home) additional expectations: - This role requires a home office environment that is free from background noise, distractions and any activities that could potentially interrupt focus on servicing our customers. - Ability to sit in front of a PC monitor for extended periods of time - A high speed broadband internet service provider is required in the home office space - No dial up or Satellite internet service providers permitted - A hardwired internet connection is required upon start to perform the duties of this job - The Internet service provider speed/bandwidth must be 3 megabyte per second or higher (minimum required). Please contact your internet service provider for confirmation. - Please check your internet service provider speed/bandwidth here, http://www.speedtest.net/ - The internet connection can only be used for our purposes during your schedule. - Our ideal candidate should have strong, independent, problem solving skills and should be able troubleshoot technical issues. - The virtual servicing department operating hours are 8am 12am (7 days a week) - The official production schedule that a new employee accepts is based on business need and will be the expected schedule worked unless business needs change in the future. Basic Qualifications: - At least a High School Diploma, GED, equivalent certification, or military experience - At least 2 years customer service experience OR at least 6 months work at home/virtual working experience Preferred Qualifications: - Bachelors Degree or military experience - 2+ years customer service experience in financial services or at least 2 years customer service experience in credit card services Pay: $18.00 hr To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Atlanta , Full Time Work at Home Senior Customer Service Representative, Hospitality & Tourism , Smyrna, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


On-Call Concierge ATL
Description: Title: On-Call Concierge ATL FLSA Status: Non-exempt Best Upon Request Corporate Inc., headquartered in Cincinnati, Ohio, is a national provider of on-site concierge services as an employee benefit to (more...)
Company: Best Upon Request
Location: Griffin
Posted on: 07/20/2019

Retail Gift Registry Advisor, Full Time: Perimeter
Description: Job Overview: The Gift Registry Advisor is responsible for providing professional and personalized services for future brides by demonstrating advanced product knowledge and building quality registrations (more...)
Company: Macy's
Location: Atlanta
Posted on: 07/20/2019

Housekeeping Linen Runner - The Westin Peachtree Plaza, Atlanta - (19078032)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Atlanta
Posted on: 07/20/2019


Hotel and Car Reservationist / Telecommute
Description: At Home Customer Service Rep. Mommy Jobs Online is now seeking Customer Service Reps. to take incoming hotel and car rental
Company: Mommy Jobs Online
Location: Riverdale
Posted on: 07/20/2019

Restaurant Assistant Manager
Description: DescriptionTo eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication.If you're (more...)
Company: Pizza Hut
Location: Atlanta
Posted on: 07/20/2019

Retail Merchandiser NXT
Description: Do you love retail, making money and also need flexibility and variety in your daily life You could be working set hours in a single location/department or work for yourself br br Project Description: (more...)
Company: SPAR Field Services
Location: Clarkston
Posted on: 07/20/2019

Local CDL A Delivery Drivers - Home Daily!.
Description: Driver MUST HAVE 2 Years Verifiable Driving Experience, 1 Year Delivery Exp Preferred. 2,000 Sign On Bonus The Merchants Foodservice Route Delivery Drivers professionals are the backbone of our Company (more...)
Company: Merchants Foodservice - South Carolina
Location: Buford
Posted on: 07/20/2019

Restaurant General Manager
Description: DescriptionTo eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're (more...)
Company: Pizza Hut
Location: Woodstock
Posted on: 07/20/2019

Line Cook Atlanta, GA - 8503
Description: With REEF KITCHENS, we enable restaurants to reach more people in the most attractive neighborhoods in hundreds of new cities without additional capital by providing turnkey solutions for food preparation (more...)
Company: ReefKitchens
Location: Atlanta
Posted on: 07/20/2019

Cook
Description: HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. Prepares (more...)
Company: HCR Manor Care
Location: Marietta
Posted on: 07/20/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds