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Customer service

Company: Global Channel Management, Inc.
Location: Roswell
Posted on: April 17, 2018

Job Description:

Customer Service Representative needs A Bachelor degree Customer Service Representative needs: One or more years of customer support experience. Knowledge/experience in a high volume, production environment. Flexibility -Hours of operation, Monday - Friday 7:00am-8:00pm, subject to change based on business needs. One or more years of B2B experience. Multiple systems knowledge (ECPD, ACSS, WFM,). Customer Service Representative duties; Generally works under existing standards and procedures; may require some interpretation. Exercises judgment within defined procedures and practices to determine appropriate action; works on problems of moderate scope where analysis of situations requires a review of identifiable factors.

Keywords: Global Channel Management, Inc., Atlanta, Customer service, Hospitality & Tourism, Roswell, Georgia

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