AtlantaRecruiter
the smart solution for Atlanta jobs

Guest Service Representative - W Atlanta - Midtown (17002L4B)

Company: Marriott
Location: Roswell
Posted on: January 14, 2018

Job Description:

Heres To Your Journey with W Hotels W Hotels is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The W Atlanta - Midtown located at 188 14th St NE, Atlanta, GA 30361 is currently hiring a Guest Service Representative. Responsibilities include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=17002L4B Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, GA or local laws.

Keywords: Marriott, Atlanta, Guest Service Representative - W Atlanta - Midtown (17002L4B), Hospitality & Tourism, Roswell, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Cook / Chef
Description: Job DescriptionBenton House of Douglasville, a senior living community in Douglasville,
Company: Benton House
Location: Douglasville
Posted on: 01/16/2018

Server Attendant - Signature Restaurant AG - The Ritz-Carlton, Atlanta (180001X2)
Description: Server Attendant - Signature Restaurant AG At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with (more...)
Company: Marriott
Location: Roswell
Posted on: 01/16/2018

Dining Room Servers
Description: Merrill Gardens is currently hiring a Dining Room Server at our Woodstock, GA Community. 160 Apply now to join one of the most respected senior living operators in the country. br Our Mission 160 (more...)
Company: Merrill Gardens
Location: Woodstock
Posted on: 01/16/2018


Kitchen Supervisor - Renaissance Atlanta Airport Gateway Hotel (180003XW)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott
Location: Roswell
Posted on: 01/16/2018

Customer Service Representative
Description: GET TO KNOW ALORICA At Alorica, we only do one thing --- make lives better, one interaction at a time. We---re a global leader in customer service and experience, serving the world---s biggest brands (more...)
Company: Alorica
Location: Smyrna
Posted on: 01/17/2018

Customer Service / Entry Level
Description: Now seeking highly motivated
Company: Liberty For All
Location: Norcross
Posted on: 01/16/2018

Customer Service Representative
Description: Customer Service Representative GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the (more...)
Company: Alorica
Location: Woodstock
Posted on: 01/16/2018

Cook I - Atlanta Marriott Marquis (17002DDV)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer (more...)
Company: Marriott
Location: Roswell
Posted on: 01/17/2018

Housekeeping Aide - Residence Inn Atlanta Alpharetta/North Point Mall (18000307)
Description: Heres To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the (more...)
Company: Marriott
Location: Atlanta
Posted on: 01/16/2018

Housekeeper - Courtyard Atlanta Perimeter Center (170011KB)
Description: Heres To Your Journey with Courtyard Courtyard is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to (more...)
Company: Marriott International
Location: Roswell
Posted on: 01/16/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds