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Customer Service Support Representative

Company: VirtualVocations
Location: Atlanta
Posted on: September 4, 2024

Job Description:

A company is looking for a Customer Service Support Representative for Patient Customer Service.



Key Responsibilities:

Answer 80+ inbound calls per day from patients, doctor's office, and/or private insurance carriers
Initiate payment plans for patients for outstanding balances
Routinely utilize multiple resources to resolve patient inquiries while on the phone


Required Qualifications:

High School Diploma or equivalent
Previous medical and/or call center experience is a plus
Internet download speed of at least 50 megabytes per second
No satellite internet
Ability to connect equipment to router/modem with Ethernet cord

Keywords: VirtualVocations, Atlanta , Customer Service Support Representative, Hospitality & Tourism , Atlanta, Georgia

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