Customer Service Associate

Company: Schindler
Location: Atlanta
Posted on: May 28, 2023

Job Description:

Location: Atlanta, GA, Georgia, United States
Requisition ID: 69233
Schindler stands for mobility. Mobility needs experts.
Join our team in Atlanta, GA.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America.

The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the US, including 4 World Trade Center, the Bank of America Tower and the Marriott Marquis in New York, Cowboys Stadium in Dallas and the Cleveland Clinic in Las Vegas.

Customer Service Associate

Mobility is the goal

• Provide Courteous, friendly, helpful, and efficient service to external and internal customers on a regular and consistent basis
• Expected to be sitting at PC workstation, typing and talking on a telephone headset for extended periods of time
• Assist with processing external customers' calls for service
• Gather complete and accurate information as emergency contacts for customers
• Receives a high level of contacts with external and internal customers on a frequent and regular basis; the purpose of which is to manage and facilitate requests for elevator/escalator service and all relative and subsequent actions Mobility needs you
  • Six (6) months or more, of customer service responsibilities in a Call Center environment and/or face-to-face customer service responsibilities
  • Bilingual
  • A general knowledge and application of data entry, general typing or PC activities
  • A consistent ability to practice proper telephone etiquette when dealing with all types of customers
  • Expected to be skilled at providing excellent customer service and with appropriate etiquette in communications
  • Typing and data entry
  • High School Diploma or G.E.D.
    
    Do you want to move the future with us?
    
    If so, please click the Apply now button.
    
    www.schindler.com
    
    At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or protected veteran status.
    
    Schindler is committed to ensuring that our Career Center is accessible to all jobseekers, including individuals with disabilities. If you are having difficulty with the application or the accessibility of this website, please contact Recruiting_Support.US@schindler.com
    
    We Elevate>

Keywords: Schindler, Atlanta , Customer Service Associate, Hospitality & Tourism , Atlanta, Georgia