Operations Manager-Manufacturing/Food Services (AM Shift)
Company: Newrest
Location: Atlanta
Posted on: March 20, 2023
Job Description:
Newrest is looking for an Operations Manager who will be
responsible for overseeing multiple departments in the ATL catering
unit. - This will include 2-3 direct reports and about 200 indirect
reports. - This individual has full operational, fiscal, and human
resource responsibility for one or more departments of the unit. -
The department managers that fall under the responsibility of the
Operations Manager report to him/her. - This individual sets the
tone for the culture of the unit and ensures that team members
accomplish the work and treats them equitably and respectfully. -
This individual provides the vision and motivation for the
department(s) to improve recruitment and retention efforts. - This
individual consistently looks for ways to improve the operations
and flow and maintains the quality and safety Newrest standards. -
This individual's leadership will need to be expert with the
ability to develop, train, and hold people accountable through
clear expectations.EDUCATION/EXPERIENCE REQUIREMENTS
Bachelors in Operations Management,
Business Management, or related field7-10 years' experience in
inflight catering or airport hub environment, manufacturing,
logistics, or food industry indirectly managing 250+ exempt level
employeesKNOWLEDGE, SKILLS, AND ABILITIES
Strong leadership experience with
experience in start-up or turnaround environmentsStrong
communication skills with ability to communicate with non-exempt to
upper management levelsAbility to effectively handle conflict and
de-escalate emotional charged situationsGood understanding of OSHA,
HR, and other employment lawsGood knowledge of investigation
procedures and root cause analysisUnderstanding of lean
manufacturing principles and operational processesStrong knowledge
of HACCP & food safety standardsStrategic thinker with creative and
excellent problem solving and decision-making skillsResilient
self-starter, who can act independently and learn quickly within a
rapidly evolving environmentAptitude in showing self-initiative and
follow-throughDetail-oriented and ability to see big pictureStrong
ability with Excel, Word, and PowerPointExcellent organizational
and motivational skillsOutstanding attention to detail and
observation abilityStrong analytical skills for interpretation of
data to effectively manage riskAbility to effectively collaborate
with site operations, functional leaders and external clients and
vendorsESSENTIAL FUNCTIONSLeadership and Management
Infuse the Newrest culture throughout
the facility through the managers and by exampleHold managers
accountable for meeting expectations and KPI'sMentor and coach
managers as needed to ensure performance and adherence to policy
and cultureTrain, coach and mentor managers and other direct
reports in an effort to provide a strong talent bench for
succession planning purposes and career advancement within the unit
and other units throughout the country.Ensure that all policies and
procedures are followed per Newrest and client's
requirementsCommunicate effectively with all crew members and team
membersHold team members accountable for all
expectationsOperations/Logistics
Fully responsible for the operations
of the entire unit, including production, logistics, supply,
safety, quality, personnel and customer service.Ensure that all
quality and safety procedures and program are adhered to by
everyone.Ensure that all catering needs are met in a timely
manner.Meet all KPI's according to customer requirements and KPI
standards.Properly plan and foresee issues that may cause delays in
timely arrival, poor quality, or safety hazard.Develop and
implement operating methods and procedures designed to eliminate
operating problems and improve product quality.Finances
Review finances with CFO and Country
Manager to ensure proper use of fiscal resources.Stay within
proposed budget for all items.Drive improvements in productivity,
cost reduction, plant output, capacity and waste while continuing
to deliver quality products complete and on-time to the
customer.Quality and Safety
Ensure that all processes conform to
the customer and Newrest specificationsComply at all times with
good hygiene and manufacturing practices (e.g., hazard analysis and
critical control points [HACCP], FIFO)Investigate and complete
incidents/accidents documentationEnforce safety processes and legal
requirements for all processesHuman Resources
Evaluate talent of team members and
drive actions to address performance issues and/or behavioral
concerns.Enhance employee morale by driving engagement and
establishing an environment of trust and respect.Handle employee
and management concerns and escalate concerns to the HR
department.BENEFITSWe offer competitive compensation and the
defined benefits package below:
- 100% employer-paid medical, dental, and vision insurance
premium
- 100% employer-paid for basic life insurance
- Free company lunch daily
- PTO
- Paid company holidays
- 401(k) match
- Paid parental leave
- Life insurancePHYSICAL ENVIRONMENTThe physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential responsibilities of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
responsibilities. While performing the duties of this job, the
employee is regularly required to sit, walk, talk and/or hear. The
employee is frequently required to use hands to handle or feel. The
employee may also occasionally lift and/or move up to 20 pounds. -
The temperature of the environment may fluctuate drastically from
very cold to very warm temperatures. - The noise level may range
from moderate to very loud.Powered by JazzHR
Keywords: Newrest, Atlanta , Operations Manager-Manufacturing/Food Services (AM Shift), Hospitality & Tourism , Atlanta, Georgia
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