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Operations Manager-Manufacturing/Food Services (AM Shift)

Company: Newrest
Location: Atlanta
Posted on: March 20, 2023

Job Description:

Newrest is looking for an Operations Manager who will be responsible for overseeing multiple departments in the ATL catering unit. - This will include 2-3 direct reports and about 200 indirect reports. - This individual has full operational, fiscal, and human resource responsibility for one or more departments of the unit. - The department managers that fall under the responsibility of the Operations Manager report to him/her. - This individual sets the tone for the culture of the unit and ensures that team members accomplish the work and treats them equitably and respectfully. - This individual provides the vision and motivation for the department(s) to improve recruitment and retention efforts. - This individual consistently looks for ways to improve the operations and flow and maintains the quality and safety Newrest standards. - This individual's leadership will need to be expert with the ability to develop, train, and hold people accountable through clear expectations.EDUCATION/EXPERIENCE REQUIREMENTS

Bachelors in Operations Management, Business Management, or related field7-10 years' experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry indirectly managing 250+ exempt level employeesKNOWLEDGE, SKILLS, AND ABILITIES
Strong leadership experience with experience in start-up or turnaround environmentsStrong communication skills with ability to communicate with non-exempt to upper management levelsAbility to effectively handle conflict and de-escalate emotional charged situationsGood understanding of OSHA, HR, and other employment lawsGood knowledge of investigation procedures and root cause analysisUnderstanding of lean manufacturing principles and operational processesStrong knowledge of HACCP & food safety standardsStrategic thinker with creative and excellent problem solving and decision-making skillsResilient self-starter, who can act independently and learn quickly within a rapidly evolving environmentAptitude in showing self-initiative and follow-throughDetail-oriented and ability to see big pictureStrong ability with Excel, Word, and PowerPointExcellent organizational and motivational skillsOutstanding attention to detail and observation abilityStrong analytical skills for interpretation of data to effectively manage riskAbility to effectively collaborate with site operations, functional leaders and external clients and vendorsESSENTIAL FUNCTIONSLeadership and Management
Infuse the Newrest culture throughout the facility through the managers and by exampleHold managers accountable for meeting expectations and KPI'sMentor and coach managers as needed to ensure performance and adherence to policy and cultureTrain, coach and mentor managers and other direct reports in an effort to provide a strong talent bench for succession planning purposes and career advancement within the unit and other units throughout the country.Ensure that all policies and procedures are followed per Newrest and client's requirementsCommunicate effectively with all crew members and team membersHold team members accountable for all expectationsOperations/Logistics
Fully responsible for the operations of the entire unit, including production, logistics, supply, safety, quality, personnel and customer service.Ensure that all quality and safety procedures and program are adhered to by everyone.Ensure that all catering needs are met in a timely manner.Meet all KPI's according to customer requirements and KPI standards.Properly plan and foresee issues that may cause delays in timely arrival, poor quality, or safety hazard.Develop and implement operating methods and procedures designed to eliminate operating problems and improve product quality.Finances
Review finances with CFO and Country Manager to ensure proper use of fiscal resources.Stay within proposed budget for all items.Drive improvements in productivity, cost reduction, plant output, capacity and waste while continuing to deliver quality products complete and on-time to the customer.Quality and Safety
Ensure that all processes conform to the customer and Newrest specificationsComply at all times with good hygiene and manufacturing practices (e.g., hazard analysis and critical control points [HACCP], FIFO)Investigate and complete incidents/accidents documentationEnforce safety processes and legal requirements for all processesHuman Resources
Evaluate talent of team members and drive actions to address performance issues and/or behavioral concerns.Enhance employee morale by driving engagement and establishing an environment of trust and respect.Handle employee and management concerns and escalate concerns to the HR department.BENEFITSWe offer competitive compensation and the defined benefits package below:
  • 100% employer-paid medical, dental, and vision insurance premium
  • 100% employer-paid for basic life insurance
  • Free company lunch daily
  • PTO
  • Paid company holidays
  • 401(k) match
  • Paid parental leave
  • Life insurancePHYSICAL ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. While performing the duties of this job, the employee is regularly required to sit, walk, talk and/or hear. The employee is frequently required to use hands to handle or feel. The employee may also occasionally lift and/or move up to 20 pounds. - The temperature of the environment may fluctuate drastically from very cold to very warm temperatures. - The noise level may range from moderate to very loud.Powered by JazzHR

Keywords: Newrest, Atlanta , Operations Manager-Manufacturing/Food Services (AM Shift), Hospitality & Tourism , Atlanta, Georgia

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